Just got the bike back from the dealer. Had my 15k service done, but bike actually had 20k when I took it in. None of the valves required adjustment, however I did not ask how close they were to needing some. Total cost for the service was $649, increased a bit because I requested full synthetic motor oil. Dealer has also gotten approval to replace the front brakes under warranty, and the rear TPM sensor. Will take bike back in when the parts are received. My dealer is Primo Powersports in Lilburn, Georgia. They've never done me wrong, at least not in my opinion.
I think the valve check is scheduled too soon, should be 25-30k at least for the first check.
there lies the major problem when you pay for this service....they didn't supply you with the map of what they found, or what shims were there....in this instance, you still do not have a clue as to what the clearances actually are, and they might be right on the line. Now, ride another 20k, and where will they be? you simply do not know.
I stress to anyone taking the bike in for service, that they INSIST on getting a map of what each clearance is, and that if shims were done at that time, the map MUST include what shims were in place, and what they put in there....
without this information, you still have to stumble thru any future service as if it was the first attempt, and cannot utilize the most valuable piece of the puzzle, which is having a map in hand showing what shims are in place and resultant clearances after service was perforomed, allowing you to simplify the next check by not having to remove the cams, to find out what is there...
It's amazing that people will pay for the work, and never force the data gleaned during the process, to be turned over to them.
Semper Fi....