well, the bike is home, picked up yesterday...
About time for some good news Joel.
After 6 weeks or so, been since the first week of July, the bike is exactly like it was, same sounds, ugly, clanging.
This blows after being told it was fixed and quiet and perfect.
a link for reference http://www.zggtr.org/index.php?topic=19841.msg245493#msg245493
OK I brought my C14 home today, without the plastic installed as I wanted to do some things while it's all off.
My fourth gear was replaced under warranty. One tooth came off and every time it came around there was that "Knock"
that I heard. So far I can only say that it sounds much better. I have only ridden it from the end of the trailer and then into my garage
so I won't have a complete report for awhile.
While I was at the dealer I took a cell phone photo of the broken gear before the dealer sends it off to Kawasaki (?).
He gave me the tooth or cog if you prefer.
When I purchased this bike new (2010 Model) in March of 2011, the first ride home from the dealer was only 40 miles. Two blocks from my house I heard a loud POP followed by a click click click as I traveled the remaining blocks. I managed to put a 5/16 machine bolt (not a pointy lag screw but a flat ended machine bolt) right through the back tire. I've carried that bolt in my tool bag ever since (approx 43,000 miles) and have not had another bolt in tire incident since. I plan to do the same thing with the broken fourth gear tooth as obviously the mighty mad powuh of Kipass needs some mechanical voodoo assistance. Wish me luck!
a link for reference http://www.zggtr.org/index.php?topic=19841.msg245493#msg245493
OK I brought my C14 home today, without the plastic installed as I wanted to do some things while it's all off.
My fourth gear was replaced under warranty. One tooth came off and every time it came around there was that "Knock"
that I heard. So far I can only say that it sounds much better. I have only ridden it from the end of the trailer and then into my garage
so I won't have a complete report for awhile.
While I was at the dealer I took a cell phone photo of the broken gear before the dealer sends it off to Kawasaki (?).
He gave me the tooth or cog if you prefer.
When I purchased this bike new (2010 Model) in March of 2011, the first ride home from the dealer was only 40 miles. Two blocks from my house I heard a loud POP followed by a click click click as I traveled the remaining blocks. I managed to put a 5/16 machine bolt (not a pointy lag screw but a flat ended machine bolt) right through the back tire. I've carried that bolt in my tool bag ever since (approx 43,000 miles) and have not had another bolt in tire incident since. I plan to do the same thing with the broken fourth gear tooth as obviously the mighty mad powuh of Kipass needs some mechanical voodoo assistance. Wish me luck!
wow... bad metalurgy....
I would have been asking why they didn't replace the mating gear also...as it was likely compromised, maybe invisibly, but no way to know...
wow... bad metalurgy....
I would have been asking why they didn't replace the mating gear also...as it was likely compromised, maybe invisibly, but no way to know...
Glad to see they got it sorted.Thanks Jimmy!
Took 'em long enough.The gear was on back order, and I wasn't pushy, I didn't do the squeaky wheel thingie. I knew (OK,hoped) it was going to be warranty work and and I realized that out of financial necessity it would be low on the service department's priority list. Despite the dealer bashing (stealership talk) the truth is we really need them to stay in business (OK, most of them anyway) and our hobby/predilection (what ever this is that we do) would be up the creek without them IMO. I really appreciate their interaction with Kawasaki on my behalf, and the weekly update calls . Many on here talk tough and give advice about what they would do and give the impression that they would go in banging on the counter demanding their bike be fixed post haste. It wasn't their bike in the shop with the innards spread out all over, it was mine. I'm more of a carrot person than a stick person I guess. I don't complain about my hamburgers looking a little lopsided either, lest I get this. At least that's how I start off in the beginning. Regardless, I want my dealer to stay in business and be happy (as I honestly believe he wants me to be) as most of the dealers in the area are getting bought up by one corp. and if this keeps up there won't be much competition in the area.
They did, I just didn't ask to take a photo of it, they replaced
13262-0793 GEAR,INPUT 3RD&4TH,20T&22T with 13262-0793 GEAR,INPUT 3RD&4TH,20T&22T
as well as replaced 13262-0726 GEAR,OUTPUT 4TH,34T (prev photo) with 13262-0750 GEAR,OUTPUT 4TH,34T
...as well as a page long list of gaskets, O rings, seals, oil and filter etc.
Glad to see they got it sorted. Took 'em long enough.
Probably didn't help that I bet they have ever seen that happen before on a C14 (because it is a rare bike with an even more rare failure).True dat. All my Kawasaki bikes have been bullet proof.
Probably didn't help that I bet they have ever seen that happen before on a C14 (because it is a rare bike with an even more rare failure).