Glad to see they got it sorted.
Thanks Jimmy!
Took 'em long enough.
The gear was on back order, and I wasn't pushy, I didn't do the squeaky wheel thingie. I knew (OK,hoped) it was going to be warranty work and and I realized that out of financial necessity it would be low on the service department's priority list. Despite the dealer bashing (stealership talk) the truth is we really need them to stay in business
(OK, most of them anyway) and our hobby/predilection
(what ever this is that we do) would be up the creek without them IMO. I really appreciate their interaction with Kawasaki on my behalf, and the weekly update calls
. Many on here talk tough and give advice about what they would do and give the impression that they would go in banging on the counter demanding their bike be fixed post haste. It wasn't their bike in the shop with the innards spread out all over, it was mine. I'm more of a carrot person than a stick person I guess. I don't complain about my hamburgers looking a little lopsided either, lest I get
this. At least that's how I start off in the beginning. Regardless, I want
my dealer to stay in business and be happy
(as I honestly believe he wants me to be) as most of the dealers in the area are getting bought up by
one corp. and if this keeps up there won't be much competition in the area.
I'll do more follow up in a few weeks.
Joel (JS_racer), you're up! What tell you got for us?