So after her winter nap I go to start and have nothing.

[Freddy]

As you would have seen in the FSN section 3, fault codes have just 2 digits.  79 does not exist and 1526 - well, they made that up.  The codes are displayed on the bike's screen with the button pressing sequence, as you would've read.

KDS lists faults like the button pressing thing does - but it also shows how many times it was logged.  What you've been told doesn't 'add up.'

[dl1911]

So I just got off the phone with the dealer yet again. They tell me that the Kawasaki Rep was there and he told them that he recommends the wiring harness be replace and all sensors checked.
I explained to them when I dropped off the bike that I had replaced the wiring harness and tested all of the sensors! Why cant these freaking people just do what was asked of them?
When I dropped the bike off, I also provided them with a replacement ECU and said "run a diag and if nothing comes up just re-flash this replacement ECU to my bike".

Why in the hell would I pay them to replace the wiring harness that I just replaced and pay them to test everything after I just did all that?

I think it is absolutely horrible that Kawasaki wont work with me on this and just do what I asked OR make the KDS software available affordably so I can do it myself.

GGGRRRRRRR I am really frustrated right now!

ANY SUGGESTIONS ARE WELCOME AT THIS POINT!

I dont want to loose my bike but if I cant get it fixed I will be forced to part it out.

[PH14]

As you would have seen in the FSN section 3, fault codes have just 2 digits.  79 does not exist and 1526 - well, they made that up.  The codes are displayed on the bike's screen with the button pressing sequence, as you would've read.

KDS lists faults like the button pressing thing does - but it also shows how many times it was logged.  What you've been told doesn't 'add up.'

Those are self diagnostic codes. KDS pulls codes like the ones he posted. Nothin nefarious or made up.

[dl1911]

PH14,

When I was on the phone earlier I asked again what those codes were for and the service guy said he would talk to the tech to get the definitions for me.

Im just growing tired of them searching for a problem in things I have already proven are good.

If the codes they gave me are ECU related then I just want them to re-flash my replacement ECU. I dont understand why they are being so hesitant unless they truly dont know how to do it.

[maxtog]

unless they truly dont know how to do it.

I suspect that might be part the issue right there.

The C14 doesn't break easily, but for some things it is also not an easy bike to fix.  Many dealers/dealer mechanics have never worked on one before because they are not common.  They are more likely to have dealt with a ZX14, which is very similar, but even that is rare.  I bet they service hundreds of times as many other model bikes as they do C14+ZX14 combined.  And even then, it is probably just for "normal" stuff like inspections, tires, brakes, forks, and valves.

We have had many stories about dealers who actually had one on the floor for sale and apparently NOBODY knew what it was, how to start it, what advantages it has over other models, etc.  And this after many years of it being available.  Insane.

Now, I am not saying ALL dealers are like that.  Some dealers are probably sharp as can be.  But they are all certainly not remotely on the same level as each other.

[Freddy]

Those are self diagnostic codes. KDS pulls codes like the ones he posted. Nothing nefarious or made up.

I beg to differ. I have KDS.  I have never seen such codes.  The KDS user manual makes no mention of such codes.  It displays faults in text, not code numbers.

Here is the diagnostics page.

[PH14]

I beg to differ. I have KDS.  I have never seen such codes.  The KDS user manual makes no mention of such codes.  It displays faults in text, not code numbers.

Here is the diagnostics page.

Thanks for posting that. I stand corrected.

I have seen regular fault codes from Kawasaki though.  There are some charts for other bikes that show the self check codes along with a corresponding code. In fact, my Ural shows self diagnosis codes, but I see different ones when I hook it to OBDWiz.  They probably have a different computer they pull codes with.  Evidently not from KDS though, based on your post. I am not ready to say they are making them up, but they are being disingenuous at best.

Whatever the case, for them to be secretive about the codes would lead me to not use that dealer for service.

[Freddy]

Whatever the case, for them to be secretive about the codes would lead me to not use that dealer for service.  Agreed.
 
The OP goes there asking them to do the simple task of registering a different FI ECU to the bike and has to deal with this crap!!!   

[dl1911]

Well I think I have made up my mind and I think I am just going to go get the bike from the dealer.

I am not going to sink hundreds of dollars into them re-checking everything I have already checked.

I just want the replacement ECU registered!!!!!!!!!!!!!!!

If anyone has a KDS they would be willing to sell or rent to me please let me know. This is going to be my last ditch effort.

[Freddy]

Where are you located dl?

I'm on the other side of the world but there will be others closer.   

[maxtog]

I'm on the other side of the world but there will be others closer.   

I think I analyzed it once and determined that Australia is pretty much the absolute furthest major land mass away from the mainland USA.

So, literally, ANYWHERE would be closer

[Freddy]

    and I'm on the west coast.   

I think Antarctica may be further, but I haven't checked.   

[dl1911]

I am located in NE Ohio. I am about 1 1/2 hrs south of Cleveland.

[Freddy]

I sent you a PM.

[PH14]

I am located in NE Ohio. I am about 1 1/2 hrs south of Cleveland.

I'm not far from you, but unfortunately I don't have the software. Now I'm curious as to which dealer it is.    I live just East of Pittsburgh.

[Freddy]

I'm not far from you, but unfortunately I don't have the software. Now I'm curious as to which dealer it is.    I live just East of Pittsburgh.

Do you have the KDS hardware?


dl - have your heard from Bud?

[dl1911]

PH14,

The dealer is State8 in Cuyahoga Falls. If I can find someone that has the hardware I would be willing and happy to buy the software. It only runs about $60 and is available. I found all the part numbers for everything I need but it all totals about $1500 bucks. I just can't justify spending that much if I'm not positive it's going to fix my problem.

Freddy, I have not heard from Bud no.

[Freddy]

I have not heard from Bud.     Apparently he hasn't seen the PM so I added a post to a thread he was on yesterday asking him to check his PMs.

[PH14]

Do you have the KDS hardware?


dl - have your heard from Bud?

No, I do not, and no I haven't. I wish did so I could help.

[dl1911]

Freddy,
I checked my distance from Flatwoods,  WV. It's about 4-5 hour trip one way so I'm sure Bud may not want to travel that far.