$11K is insanely low. My skeptical nature is asking "what is wrong with that?" Hidden damage? Not actually new? Missing something??? Somebody gotta buy that!
If they say new, it's gotta be new. New means 0 miles. New means no damage. New means "Not a demo". Serious lawsuit material otherwise. That is a chain of dealership across 4 towns here in central IL. What I'm saying is, they may not be Mother Theresa but they're not Al Capone either.
I have dealt with them before. Bought my 2nd new bike from them from their first dealership in Decatur, a 1985 Yamaha FZ750, quite the bike. They were getting it from Chicago and there was a delay so they OK'ed me to go up and get it (after taking my money). The dealership in Chicago prepped it, did the usual walk through and I rode it home about 150 miles.