Any idea how that happened? A false neutral then a 'bang' when getting the tranny back in gear without stopping? A botched shift? If you didn't buy the bike since new, guess we'll never know. But glad you were taken care of, even if it took longer than it should. Good luck.
No idea. I bought the bike as a 2012 left over in July of 2013. So yeah all me on the bike. I've had shifts where I missed a gear but never grinded any. Never heard that gut wrenching screech! LOL. I'm thinking it may have been an aggressive downshift but I still don't remember any specific event that did it. I noticed it when I was riding through town in 3rd gear. I have a cardo scala rider and always have music playing. This could have happened an hour, day, week before I noticed it. Who knows.
Still don't have the bike back. One part they are waiting on didn't show up Thursday. Hoping it will show Monday and I'll get it back Tuesday. I stole my son's 2014 Versys 650 today for a quick ride but it's just not the same! LOL!