Author Topic: reimbursed for warranty?  (Read 2432 times)

Offline jscon2011

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reimbursed for warranty?
« on: June 10, 2015, 12:19:19 PM »
My bike was totaled, dealer said Kawasaki would reimburse my extended warranty since I only had the bike for two years and never started in on the three additional years -- turns out it is only a very partial reimbursement....about 30%.

Anyone experienced this? Different results?
Sleeping Connie is sleeping.

Offline MAN OF BLUES

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Re: reimbursed for warranty?
« Reply #1 on: June 10, 2015, 01:59:44 PM »
My bike was totaled, dealer said Kawasaki would reimburse my extended warranty since I only had the bike for two years and never started in on the three additional years -- turns out it is only a very partial reimbursement....about 30%.

Anyone experienced this? Different results?

should be more than that, as it never went into effect.

you didn't mention bike year, and purchase date, or date plan was purchased... that's important also.
go to the Kawasaki website and read the correct documents for the reimbursment policy, iirc, and I have been on top of this because I set up the low pricing for GTTP / KPP thing, you ought to be getting much more back, as the reimbursment protocol is on a pro rated scale, when it becomes active. not from date of purchase....

hold off from dickering with your dealer, most of them are buttwipes.
do the legwork, prior to accepting any reimbursments..

also, please tell us what you paid for the extension, and who it was purchased from, this is criticle

here's the short version, I'm doing this from my nook, and can't search deeper, but based on a 2013 bike, that never had a claim, nor has the effective policy gone into active in reality, you may have better options...
https://kpp.kawasaki.com/Cancellation-Policy

https://kpp.kawasaki.com/Terms-And-Conditions

better talk directly to Kaw, don't believe your dealer....

by all terms I've read, you should get full reimbursment, less the $25 fee noted, as the plan was never in effect, untill the factory warranty expires.
« Last Edit: June 10, 2015, 02:42:58 PM by MAN OF BLUES »

46 YEARS OF KAW.....  47 years of DEVO..

Offline stevewfl

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Re: reimbursed for warranty?
« Reply #2 on: June 11, 2015, 09:10:30 PM »
don't do what some might  ;D

“The World is a book, and those who do not travel read only a page.” St. Augustine

Offline Gigantor

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Re: reimbursed for warranty?
« Reply #3 on: June 12, 2015, 12:01:25 AM »
You can get more with a kind word and a gun than you can with a kind word alone..


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Offline martin_14

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Re: reimbursed for warranty?
« Reply #4 on: June 12, 2015, 12:34:22 AM »
wasn't it Roosevelt who advised speaking softly and carrying a big stick? I always liked that advice, it has helped me more than once.
Build bridges, not walls.

Education is important. Riding my bike is importanter.

Offline Charlie747

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Re: reimbursed for warranty?
« Reply #5 on: June 12, 2015, 02:24:55 AM »
don't do what some might  ;D



A well used shovel...................what conclusions can we take from this.............. :rotflmao:

Offline Arata

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Re: reimbursed for warranty?
« Reply #6 on: June 12, 2015, 09:23:44 AM »
I had a similar situation with my first ZRX.

It seems like I got most of my money back, but I do think they kept a small percentage.

Sorry, it was many years ago.
2014 V Strom 1000
2008 C14
2004 ZRX1200R
1993 GSXR 1100