As Brian noted, some folks had better results, some had none, its a coin toss till you stick the gauges on... I think a valve adjustment makes more effect, combined with new airfilter. Either way, synching without doing those steps is knda moot, t/b's don't just "go outta synch" by themselves, they were either off from the beginning, or because the valve clearances have changed, and once they are put back into correct spec, the original synch should be restored... jmho.
After I did my adjust synch was spot on, but while I was doing the adjust and had everything removed, I installed hoses routed out to the left side, and capped them, just in case I wanted to check again later... makes it much easier, as they are a biotch to get on with the stuff all attached and in the way...
Oh, that dealers response is typical, and they prolly never did a valve adjust on a C14 either...just saying...