I press and continue to "hold down" on knob until it clicks, is that how you do it?
No, for the last 10,000 miles I've had to smack it with the palm of my hand. Then it allows me to proceed as normal.
Jodi, my precious friend that works the Kawi service counter, reminded me yet again the parts are in. I told her no worries, the power of the FOB won't allow it to fail me

Appointment Monday to take it in.