You might want to call your cable company's tech support.  It is possible that for security, they set it up to only host one wireless connection. 

You might want to call your cable company's tech support.  It is possible that for security, they set it up to only host one wireless connection.

Would they have control over that, since the router came from elsewhere? So did the modem, for that matter.

Would they have control over that, since the router came from elsewhere? So did the modem, for that matter.

Oops.  Nope.  They wouldn't.

It shouldn't ask for a number off of a label.  That would be too insecure.  When you set up the router, you should have had to create an SSID (Network name) and an encryption key.  The encryption key would be what you need on your other wireless devices.

If you have a reputable cable company your cable modem will be your router with both wi-fi and eithernet capability.  Feeding it into another router is not required.

Now i'm sure there's an exception to the rule somewhere in some little town thats back in the stone ages.....   but as I said "reputable".

Also fiber "such as Verizon" the modem serves up both wi-fi and ethernet.

Now don't use them for web hosting.  I went with godaddy.com because of those old goddady girl commercials, and godaddy has been awesome.

Todd, do you know about Microcenter http://www.microcenter.com/? We have a store located in St. Louis Park and they have an amazing amount of merchandise and generally great prices. Right over on Hwy 100. That's where I generally go for all things computer.

Yeah Brian. It's a great store. Been there only a few times.

OK.... wooohoo! I fixed it.
At first, I was able to get on with the one laptop without having to put in the CD in the desktop CD, so I never did.
Anyway, I popped it in in the desktop and went through the steps and changed the pw, etc. Then tried the phone, and voila! I am on line. I had to re-enter the new info on my laptop. Now when my roommate gets home, she can try her laptop. But that was the issue, I never set up the wizard on the CD.
Thx everyone for your input.