Just got off the phone dealing with XM Satellite. I have the Zumo 550 on the Connie and quite enjoy it with the XM antennae (or used too...). Seems that the "what I thought" was a three year plan I purchased after buying the Connie turned out to be a two year plan.
Got a call from XM saying that my subscription had ended and that they already billed me for an additional 2 years at a cost of $440!!!!! I told him that was ridiculous and said that I would cancel if there wasn't a better priced plan. He told me that I had already been billed for this and he needed a credit card number. I said this wasn't happening and for him to cancel it now! He told me that he would still need the card number so he could make my account $0 balance, then he would work on canceling it!
The call got quite nasty, and he finally transferred me to customer support. After 30 minutes wait, a support guy came on and said he would fix it and cancel it for me. He said the collection division of XM really makes their jobs harder and they lose many customers because of it.
So now I have decorative XM antennae on the "faster-color for 09" Candy Red Connie!!!!! At least the antennae cover has sparkles on it!!!!!!
Any one else using XM? What kind of price do you pay?
Sad thing is, I have two other Sirius radios and even though XM and Sirius are the same company, they are separate when it comes to service. So no multi-radio discounts...
Rant done...