I ordered my Coocase S48 Astra top case Luxury edition with the inner liner. So it showed up today like they said it would but as i opened the box the top of the case has been sliced with a knife it has no liner the hinges are plastic and look like they are about to break into. The video i watched showed different set up on the hinges. There is a tag inside that said it was inspected on  Dec.13th 2008. What the hell? This is my first buy from Twisted Throttle i hope this is not normal for them. Looks like i will not be installing it this weekend and ill be on the phone to them in the am.       

I would not install and ask for a refund.

They'll make it right, give them a call.

Soooooo. has this been taken care of by Twistied Throttle or is this just another open whine case... (no pun intended)?

Soooooo. has this been taken care of by Twistied Throttle or is this just another open whine case... (no pun intended)?

Well if i could have gotten on the web page i would have posted sooner ......Yes they are returning it and sending me a new one just had to show them a few pics and it was all good. 

Well if i could have gotten on the web page i would have posted sooner ......Yes they are returning it and sending me a new one just had to show them a few pics and it was all good.

Good to hear... I have always found them to be reputable, but then... well you know.  Sorry, I forgot about the downtime.