16k+ Miles and Transmission Damage?!

[mcclaskeyj]

Read post 15, he lost 4th gear on his 2008....... Kawasaki did repair it...

http://www.zggtr.org/index.php?topic=4310.15

Thanks for the link! 

[mcclaskeyj]

Just an update...taking it into the dealership today. So far they say it sounds like a bent shifter fork. Will cost me $400 to disassemble then HOPEFULLY if covered under warranty they will cover the rest of the job. I'm wondering why I have to pay the disassembly fee if it's a warranty problem?!

[VirginiaJim]

You might want to ask the dealer that question.

[Jeremy Mitchell]

Just an update...taking it into the dealership today. So far they say it sounds like a bent shifter fork. Will cost me $400 to disassemble then HOPEFULLY if covered under warranty they will cover the rest of the job. I'm wondering why I have to pay the disassembly fee if it's a warranty problem?!

Seems to me that they would have to prove that you were abusive to the bike in some way to make you come out of pocket for the tear down.  And they can't find that out until they actually get inside and see what is damaged. 

[mcclaskeyj]

Seems to me that they would have to prove that you were abusive to the bike in some way to make you come out of pocket for the tear down.  And they can't find that out until they actually get inside and see what is damaged.

That's exactly along the lines I was thinking. The guy one the phone was trying to tell me that I must not know how to shift...I didn't even let him go there! There is no other dealership that I know of for miles around me that does warranty work so I think I'm stuck here.

[alexx45]

Just an update...taking it into the dealership today. So far they say it sounds like a bent shifter fork. Will cost me $400 to disassemble then HOPEFULLY if covered under warranty they will cover the rest of the job. I'm wondering why I have to pay the disassembly fee if it's a warranty problem?!

Wow I gotta say I feel for you that you are stuck with such a lousy dealer to do your work. To suggest that you pay for the disassembly just so they can look at it says to me that when they find the problem you'll be hard pressed to get them to back you for the warranty work. Good luck with your repairs.

[basmntdweller]

Your profile says you are in the Houston area. There has to be at least a half dozen Kaw dealers to choose from in the area. I'd find another dealer.

Matt

[alexx45]

Your profile says you are in the Houston area. There has to be at least a half dozen Kaw dealers to choose from in the area. I'd find another dealer.

Matt

Were you addressing me? I have a great dealer here in Pasadena, TX. I believe the OP is in FL.

[basmntdweller]

Oops! My screw up. I meant that for the OP, I just clicked the wrong username to check location. I think I will blame it on using a phone to surf!

Matt

[COGnosticat0r]

I had to have 2nd gear replaced on my Red 2009 and it was totally covered under warranty, I didn't have to pay out anything.  I was in N Ga when it happened and Geico had it towed to a dealer.

[mcclaskeyj]

Well, dropped it off yesterday and they had a police version there getting worked on for the local PD around here. The guy told me the Honda police cruisers that Orlando has are governed down to 105 since they have a dangerous headshake at that speed. I thought that was funny and can absolutely see why they are making the upgrade to C14s. Although now I know they'll be able to hang with me if I ever take off. 

The bike is awaiting dissassembly now and I should be hearing from them some time next week.

[cablebandit]

I'd pull that bike out of there.  There are other dealers around,  You may just need to travel some.

[mcclaskeyj]

I'd pull that bike out of there.  There are other dealers around,  You may just need to travel some.

While I am skeptical of the dealership, I'm wondering how they are going to be able to prove that I abused the bike enough to damage the shifting mechanism in 4th gear...at least enough to void my warranty. If the bike shows no abuse whatsoever then how would that argument stand up? I think weather they like it or not they're going to find that I've babied this bike the entire time I've owned it.

[VirginiaJim]

I think, at this point, you should wait until the final verdict before worrying about the charges.  Let's see what happens then.  If they charge you for some of the work that you feel they shouldn't have then call the Kawi customer care number and explain the circumstances....

Kawasaki customer service number (949)-770-0400 then 1, then 5

http://www.zggtr.org/index.php?topic=93.0

[mcclaskeyj]

I think, at this point, you should wait until the final verdict before worrying about the charges.  Let's see what happens then.  If they charge you for some of the work that you feel they shouldn't have then call the Kawi customer care number and explain the circumstances....

Kawasaki customer service number (949)-770-0400 then 1, then 5

http://www.zggtr.org/index.php?topic=93.0

Thanks for the number. I'll keep it handy just in case I have to use it.

[lt1]

Well, dropped it off yesterday and they had a police version there getting worked on for the local PD around here. The guy told me the Honda police cruisers that Orlando has are governed down to 105 since they have a dangerous headshake at that speed. I thought that was funny and can absolutely see why they are making the upgrade to C14s. Although now I know they'll be able to hang with me if I ever take off. 

The bike is awaiting dissassembly now and I should be hearing from them some time next week.

FWIW, the high-speed weave on the ST's was at about 120-125mph.  Unfortunately a few officers died (IIRC) in discovering the problem.  The 105 limit was for caution's sake.

[Tim]

just ride it until the tranny explodes .  Dont give them any info they dont need , you just tell them it blew up.
  then you get a complete tranny rebuild not just a stopgap fix.

bob

I don't know about you but I would rather not have chunks of metal floating around in my engine before it gets to the filter. Remember what the 600 mile oil change looked like?

[mcclaskeyj]

Ok I just got an update from the dealership this afternoon. The #4 shifter fork was bent to hell as well as the actual transmission gears were damaged. Looks like I'm getting a new transmission! And the best part is that mother Kaw is going to cover all of it!! That extended warranty sure payed off today.

I should have the bike some time next month is what they're telling me. Now I'm just wondering how or what caused this much damage.  My previous '07 Connie had twice the mileage as this newer model and operated FLAWLESSLY.

[Jeremy Mitchell]

I'm glad mama Kaw is taking care of you. Hopefully it was a fluke failure and you won't have any more problems (knocks on wood).

[Tim]

Great news. I hope I don't have to have tranny problems to try out the extended warranty.