It's pretty disheartening how little some dealers know about our bikes.
Wish I had a dollar for every time Ive went into mine to look and they ask to help me.... Really you wanna help me? You don't even know which bike on the showroom floor has Kipass let alone what it is...
I went in last week to check my discount on accessories
and when the Parts guy, who's been there for some 10-12 years, starts to look for the accessories he said... Hmmm I'm not sure which book they would be in?? I have walked out so many times thinking I would never go back only to decide I don't want to lose 20 years of dealing with the owner and getting decent deals and also not having to drive over an hour away to another dealer who is probably worse.
/rant off