I'm a Baldwin (Loren Mock) fan myself, but to be fair to all the custom makers/modifiers, the more time they spend trying to talk to customers, the less time they have to work on seats. I think I saw that on Rick Mayers site a few years ago, but it might have been someone else. Not sure what happened to him, but I remember a lot of people complaining about his bedside manner... customer service.
The best way to speed up a custom seat order is
...study the options thoroughly on the websites and research forum threads and reviews
...clearly state what you want in your order
...send your seat in right at your production date
...don't change your mind after you've submitted your order and mailed your seat.
