Believe it or not guys....I am fighting the same battle as Jetlock did right now. I ordered in titanium a large size helmet and a XS. The shipped the XS and said titanium is in back order. So I contacted them and asked them if they can switch out the color for me. They said they will not ! They said if I switch color, it will cost me $152 and not $95 ! The CS keeps telling me the original helmet is in back order and they will have to wait for 25 days ! Really? I sure do not understand this logic! Black, white, titanium, pink, it is the same feaking helmet ! GM54s ! Just send me the damn helmet in a different color, one where large is available, and I will be happy! I am not even being picky about color ! If I am wrong here, I will greatly appreciate if someone can explain this hick (self) what the hell is BB talking about !
Still haggling with the CS at the time of writing this. Will tell you of outcome.
EDIT: They finally came through for me. They are sending me the helmet in a different color. Appears the issue is that they cannot just change the color without cancelling the first order. And if they re-order, their system allows them to re-order at the new price and not the old one. Heck, I am the dumb customer, I do not what their system can or cannot do. I just wanted a GM54s in size large in any color they got. Well, I think I am finally glad they are going to try to make that happen.