Wow, that is really too far off to be useful and it would seem to me that something is miss-adjusted / broken. Nothing that is w/in your control of course, and nothing any owner could cause but still, something must be off by a significant amount to cause that. The only thing I can think of that could cause this would be a miss calibrated fuel level sensor that is reporting more fuel in the tank than there really is; it would be pretty easy to check that by watching the mileage vs. fuel gauge changes through a tank of fuel.
The bike calculates the remaining mileage in real time so depending on how badly the fuel is sloshing back and forth, and how much the actual current fuel usage is changing, there will be an error of some amount at all times in the reported range. Even so, it should not be that great unless you are drag racing up and down mountainsides. And under those conditions, it would vary a lot in the range it reported between screen refreshes; did the range distance change a LOT before you ran out of fuel?
If it is an [out of adjustment] fuel gauge (nothing to do with the low fuel warning system, the fuel level detector is completely independent from the low fuel warning assembly on the bike), it might be covered under warranty. The low fuel warning eliminator does not interact in any way with the fuel gauge or any part of it so that did not and cannot cause any difficulty or misreading of the fuel gauge. I would be happy to work with you to find the underlying cause of this situation both because of customer satisfaction of course but also because I am curious as to what is going on with what you had happen; I cannot think of a case or condition which would cause such a discrepancy in the reported fuel remaining vs the actual fuel remaining.
At any rate, I will send you my contact info. so we may discuss this and hopefully resolve this at your convenience. And of course please feel free to send the circuit back for a full refund if you want to. There will always be some error between reported range and real range but certainly not 24 statue miles without significant other factors at play (a wildly bouncing range report where the 24 was merely a peak in an otherwise near- zero average, etc. or a defective component in the fuel level sensing system, etc.).
Brian
I installed Brian's low fuel warning eliminator last week. I can actually use the range function now when it is actually needed (thank you Brian!). It's a great concept. Anyway I decided to test it this weekend in a controlled setting. Unfortunately the bike ran out of gas when it said I still had 24 miles range. Disappointing but good to know. I was on ECO fuel map and taking it easy to stretch the range. It was also good to find out the bike doesn't just die. The engine starts missing and surging for a few minutes before total loss of power. I got it to the top of a hill, put it in neutral and coasted down the hill to a gas station. By the time I got to the gas station the engine was not running. It took 5.75 gallons in up to the bottom of the filler neck with the bike on the side stand.