He is a good guy but has some problems. When I crashed my 08 I needed some replacenment hardware for my AST highway bars. I contacted him and asked to purchase the hardware. He replied and said he would send for free and asked for my mail address. I sent him my address and waited. After 3 week nothing so I bought the stuff from MCMaster Carr online for about 20 bucks and installed. A week later the hardware arrives from AST!
it's 2020.. problems should be rectified by now....
I considered being an industry member of COG, and selling products.. thought a bit, and said "naaah", even then, I still sent out cam sensor o-rings, daily, where I had to go to a post office and mail them, for $1 a pop, for 2 rings... then gave that to Murph to do, as I didn't make squat doing it.. (by the way, the rings he sends for the price he asks, are still
half the price Kaw demands for a single ring.. and, the MOB rings actually seal, unlike the OEM ring..so buy Murph rings.. please best value product by far...)
so, share the experience of getting a refund, and sending it back..(oh wait, sorry.. misread... he sent it for free a month later) or did you just say "f'it" and toss that money in the hardware bin?
my point was, it's all groovy when you get what ya wanted, but when ya don't, and expect the same service as when your charge card is on the line.. well ,,,, what ever. There are still folks, (quite a few) that got stiffed, and never got reconciliation, or product from a decade ago. easy to search for them in the search mode.