The warranty comment is the same I got from my local dealer and Kawi supports this as I was told when I called customer support. This is what the support person at Kawi told me yes the dealer has tp honor the Kawi warranty but at his leisure. So you could be SOL if your local dealer is really busy.
wow, and adding in a couple other responses:
"No that's a bunch of bull. Call the regional HQ and run it buy them"
"You can contact Kawasaki regional headquarters [
and I assure the end result will be they will handle the warranty work]"
I just have to say what rock do you guys live under?
there is one regional office, it's known as Kawasaki U.S.A, located in California.
that is your region. Any futher questions???
best of luck calling anyone there, and getting anything realistic for an answer, i have hotlines inside the network, have for years....you will not get into the sanctum sanctorum on the best day. You might get some knob, with a tude, telling you b/s, but then
you'll never get thru to anyone to complain about him.as for corporate backing, ANY and ALL licensed Kawasaki Dealerships MUST and I repeat, MUST honor all Factory warranties,
AND extended GTPP warranties, bar non, without prejudice or malice for anyone, anywhere, with the request for service, lest there be problems from the top down, lightning bolts, or whatever.
lets just cut to the chase, get over the apparent opinions B/S and deal with facts.
OK?
to the O/P:
go back to that dealer and tell him that you talked with "the head of corporate Dealer warrenty service" and explained what the dealer told you, and you were told by him that he is full of b/s, also tell him during your call, you verbally gave a statement to this fact, and were assured it would be followed up on by corporate....
then sit back and watch what happens.
oh, find another dealer, where ever you have to, because this dude is a sham.