I called and got the final word from Kawasaki. They said they were unaware of any systemic issues with that part and would not assist with the replacement. PO was very meticulous with the bike, all service records are up to date and bike has numerous creature comforts. This guy loved it, as do I. The bike is four years out of warranty. I've owned the bike almost two years so I was planning to do a brake and clutch fluid flush, even though the pads and fluids are still look good. I'm in Alabama I would ride the bike anywhere and prior to this incident I would have said bike and maintenance were near perfect.
im sure takata airbags were fine too until the Feds made them replace all of the inflators...too many people on various forums are having this same abs issue for this to be a fluke.
As far as getting this fixed, can anyone provide a tutorial for removing the part?
Well, call the person you spoke to, and have them come here, on this forum, and see how many have "popped up" just out of warranty... and also tell them most of us meticulously maintain systems, and DO have a clue how to do so... and we will create a thread just for Kaw, with everyone that has experienced this syndrome...
Who ever was on that phone is full of b/s, and sounds like the old run around people got for every single issue we have documented repeatedly that needed correction....
Maybe its about time to get the C14 Technical Editor to step up, and do something.... anything, anything at all, even respond to the issue... and earn his position within COG as an officer, by TAKING THIS TO KAW AND ASKING WHAT THEY ARE PLANNING TO DO TO KEEP OUR LEVEL OF FAITH, IN THE BIKE...
or, maybe not.... but that's what I would/have done in the past....
Its getting a bit rediculous...when the answers and help on the COG forum are not coming from the person appointed to do so.