OK, a little background here. I have an '09 ABS, fairly low mileage. for the last two years for medical reasons have not ridden it much. finally I am able to ride, got it ready to go a few weeks ago and it rides fine. I have been mulling over an ECU flash for years and just have not felt i could do it but this thread convinced me. got mailing instructions from steve and sent it off priority last thursday. I figured he might get it on saturday, holiday weekend so work on it tuesday, mail on Wednesday. Nope, got a tracking number on Tuesday and picked it up today, pretty amazing service!! So, feeling very excited like a kid with a new toy, i unwrapped the ecu and headed for the barn all set to get it installed and get on the road. installation went pretty easy, went back to get my fob and No Joy! the red light is slow flashing on the display but key will not turn. so, out it came , reinstalled and same results. I knew the battery was brand new and it had been running fine prior to the flash so out of desperation i emailed steve. 'bout an hour later steve called and we headed out to the barn. when i described what happened or did not happen, he immediately proclaimed it to be a keypass problem, Ah man, just what I expected from a dealer who did not want the responsibility of a failed flash, after all , it was working before i took it apart and not working after i reinstalled it. this was a classic case of panic and the random intersection of two events leading to an assumption of causality. when something like this happens i am usually pretty good at eliminating possible causes before jumping to conclusions. Steve merely suggested trying my spare fob or replacing the battery and sure enough the connie roared to life. my hat is off to steve, great speedy service, immediate response to a problem, and immediately able to correctly diagnose the problem and propose the correct solution. After a brief ride up the highway my impression is that it shifts smoother and has more pep. will let you know after my next trip. Kudos to Steve!