I can't remember for sure because its been quite a few years but make sure the locking bolt/pinch bolt is all the way loose. maybe use a screwdriver to open the pinched ends up a little and using a flat screwdriver that fits into the slot really well, try turning it. if you feel you need more leverage, you can use a 1/4 socket on the hex end of a removable screwdriver bit - that will allow you to put ample pressure to push it tight into the slot and ample leverage to turn it. You can gently try turning in both directions.