I sold my HT Moto seat cover about 10 days ago. I shipped it last week and this evening I get an email. I will copy and paste every thing. Am I wrong here? I clearly stated that the cover has staple holes in it and it was "used". I also stretched it over a stock seat to make sure that it would fit that as well as the Sargent that I tried to make this cover work on. It fit when I sent it and now this guy is telling me it is garbage when he hasn't even tried to heat the vinyl and stretch it on his seat. Am I off base with my final offer to placate this "customer". I will say that he is very hard to understand in his emails. I am not even sure of about half of what he says.
Any way here is the email (most recent at the top)
You are more than welcome to discuss this on the forum. I will post every email that shows that you just don't want to install the cover yourself since you probably screwed it up. I don't understand why you say it is "garbage" and "damaged" obviously you haven't tried to staple it while the vinyl is warm. It fit when I sent it to you so if it doesn't fit now then that is on you. Like I said before, you need to use a hair dryer to stretch the cover and get it into position. If $40 is that big of a deal I will go ahead and send it your way. Be watching your mail box for for 80 rolls of pennies.
From:
Date: Tue, 7 Feb 2012 02:39:04 +0000
To:
Subject: RE: Seat cover
You was only trying to recover some of the money that you pay for it after you damaged it and is is good only for dump it to the garbage, and if you have a hard time is for be hiding the real condition of the item you are selling, and i will get some one native english speaker and will post pictures and describe clearlly this in the forum
---------- Original Message ----------
From:
To:
Subject: RE: Seat cover
Date: Mon, 6 Feb 2012 19:33:10 -0600
I am having a hard time following you. You didn't want it what way? Are you really griping about a $90 cover that you got for $40? It will work, and I described the item accurately. Also, if you could have someone proofread your email that way I can have a better understanding of your issue rather than me trying to guess what you are trying to say. Not trying to be an ass or anything but you bought a "used" seat cover that had been installed. You got what you paid for.
From:
Date: Tue, 7 Feb 2012 01:26:18 +0000
To:
Subject: RE: Seat cover
Why you didn't state in yoour post that that you cut some material ad that to make it fit you have to heat it up and strech it to make it fit?, even that that way it fit i dn't want it that way, i did take the chance of buy it whit the staple holes but not that other way
---------- Original Message ----------
From:
To:
Subject: RE: Seat cover
Date: Mon, 6 Feb 2012 19:18:40 -0600
So now you want a refund because you don't want it? I am confused. I know it fits since I made it fit, you knew that it would need to be installed. The attachment (picture?) wouldn't show up, but I'm not sure what a picture will help out since I know exactly what it looks like. If you are upset about not being able to make it fit when you haven't even tried to heat it like the directions (that I told you about) stated then I am sorry. I don't feel that I should refund the money when you knew exactly what you were getting.
From:
Date: Tue, 7 Feb 2012 00:58:16 +0000
To:
Subject: RE: Seat cover
sorry buy I don,t want it
Please note: message attached
From: Jeremy Mitchell <>
To: <>
Subject: RE: Seat cover
Date: Mon, 6 Feb 2012 17:34:40 -0600
____________________________________________________________
53 Year Old Mom Looks 33
The Stunning Results of Her Wrinkle Trick Has Botox Doctors Worried
http://thirdpartyoffers.juno.com/TGL3131/4f3077588a815d9b7bdst05duc--Forwarded Message Attachment--
From:
To:
Subject: RE: Seat cover
Date: Mon, 6 Feb 2012 17:34:40 -0600
Yes, it will work you just need to heat it with a hair dryer and stretch it over the seat. I stretched it over a stock C14 seat after I pulled it off my Sargent to ensure it would work. You might need to take it to an upholstery shop to have an expert staple it for you.
From:
Date: Mon, 6 Feb 2012 21:58:54 +0000
To:
Subject: RE: Seat cover
You clearly specify in your post that: 'There are some staple holes but nothing that will keep you from stapling it to your seat" but you didn't say that you trim some material from the back and front of the cover and this make this cover not good any more for the stock seat, i'm sorry but i will be returning this to you and please i want my money back
Thanks
---------- Original Message ----------
From:
To:
Subject: RE: Seat cover
Date: Fri, 3 Feb 2012 15:51:02 -0600
Shipped via USPS first class. You should have it Tuesday or Wednesday. I was slammed at work this week and wasn't able to get to the post office until today.