Kawasaki Concours Forum

The C-14, aka Kawasaki Concours-14, the new one :) => Accessories and modifications - C14/GTR 1400 => Topic started by: VirginiaJim on July 12, 2012, 11:58:04 AM

Title: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: VirginiaJim on July 12, 2012, 11:58:04 AM
Sena SM10 Announcement

http://www.senabluetooth.com/contact/notice_20120710.php (http://www.senabluetooth.com/contact/notice_20120710.php)

SM10 Specs


http://www.buysenabluetooth.com/catalogsearch/result/?q=sm10 (http://www.buysenabluetooth.com/catalogsearch/result/?q=sm10)

Additional info on the SM10

http://www.senabluetooth.com/products/sm10.php?tab_menu=overview (http://www.senabluetooth.com/products/sm10.php?tab_menu=overview)

User's Guide for the SM10

http://www.senabluetooth.com/downloads/manual/UsersGuide_Sena_SM10-v1.0.pdf (http://www.senabluetooth.com/downloads/manual/UsersGuide_Sena_SM10-v1.0.pdf)

SMH10 Firmware...


http://www.senabluetooth.com/support/download_document.php (http://www.senabluetooth.com/support/download_document.php)

Remember, you must update the managing software as well.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: COGnosticat0r on July 12, 2012, 12:26:19 PM
They also sent this to Rocketmoto, a dealer of Sena about the SM10:

We received this communication from Sena last night:

"To all Valued Partners:

The availability of the SPH10H and SM10 have been delayed until further notice. Sena engineering is still working out the kinks and do not have any delivery date set at this time. We apologize for any inconvenience this may cause you and your customers. As soon as we receive a firm ship date from the factory, we will notify you immediately. Again, sorry for all the inconvenience. "
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: cablebandit on July 12, 2012, 01:22:31 PM
Facepalm
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: VirginiaJim on July 12, 2012, 02:06:56 PM
Cra*!
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: wildnphx on July 12, 2012, 02:44:28 PM
No wonder I can't find it anywhere it!!  Oh well better to wait a little longer to get a solid product then deal with a buggy one...
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: Sea Level on July 12, 2012, 02:55:34 PM
Their site makes no mention of a recall on the firmware update and appears to try to update the SMH10....but it doesn't get very far in the process.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: VirginiaJim on July 12, 2012, 03:01:52 PM
I just updated both of my units....no problems whatsoever.  I've got a W7 64bit pc.  Make sure you download the latest installer.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: kathybrj on July 12, 2012, 04:38:49 PM
Thanks for the heads up....updating 3 units now....
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: Sea Level on July 13, 2012, 06:33:42 PM
This is very aggravating. I have successfully downloaded the installer, but I cannot get the firmware update (4.1) to complete the download onto my Mac. It gets halfway through and then stalls out. Tried various ways, numerous times, no joy. It must be a computer issue, but I can't imagine what it might be. Anyone have any suggestions?
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: Armyguns on July 13, 2012, 07:41:18 PM
I haven't tried the 4.1 yet, but I've had that same problem with every previous upgrade.  I tried multiple times from multiple computers.  The download would get to 61% each time and then HANG.  I put a request in to Sena tech support and was contacted by Dan Kim, Customer Support Tech.  We tried EVERYTHING.  He ended up just sending me the update as an e-mail attachment.  The 4.0 upgrade is working so well for me that I am reluctant to mess with it. 
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: lt1 on July 13, 2012, 07:42:16 PM
I've been considering replacing my Autocomm unit(s) with the SMH10, but the release of the SM10 has me wondering.  I thought that the SMH10 would link the direcitions and music of my Zumo 550 to both the rider and passenger headsets.  Is that incorrect?  It now appears that I would need to get an SM10 as well for both of us to be able to listen to the Zumo at the same time.  If I'm reading the manuals correctly, I'd also need the SM10 for the radar detector to work properly.

I suppose it's not that critical, as I don't have a passenger that often, and the bike-to-bike capabilities of the SMH10 still interest me.

Comments from current owners?
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: scgoan on July 13, 2012, 09:23:32 PM
For those that are having difficulty updating their SMH10 when using a Mac.

1. Download and install the new Sena Bluetooth Device Manager. v. 1.4

2. Using the Finder - Click on Applications and then Right click the application Sena Bluetooth Device Manager.

3. Select Get Info.

4. Unlock by clicking on the lock on the bottom right corner and entering your administrator username and password.

5. Change the Privilege under Sharing & Permissions to Read & Write for all users.

6. Click on the lock again.

7. Now follow the instructions using the Sena Bluetooth Device Manager.

I hope this helps...it worked for me.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: kathybrj on July 14, 2012, 06:59:51 AM
I've been considering replacing my Autocomm unit(s) with the SMH10, but the release of the SM10 has me wondering.  I thought that the SMH10 would link the direcitions and music of my Zumo 550 to both the rider and passenger headsets.  Is that incorrect?  It now appears that I would need to get an SM10 as well for both of us to be able to listen to the Zumo at the same time.  If I'm reading the manuals correctly, I'd also need the SM10 for the radar detector to work properly.

I suppose it's not that critical, as I don't have a passenger that often, and the bike-to-bike capabilities of the SMH10 still interest me.

Comments from current owners?

If you want both rider and passenger to listen to the same music, etc. then wait for the SM10.

No clue on radar detector use.....we don't own any.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: jamiemac on July 15, 2012, 10:56:09 AM
Evidently there is no installer for a PC running Vista. Anyone try one of the others on their Vista system?
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: kathybrj on July 15, 2012, 01:06:39 PM
Evidently there is no installer for a PC running Vista. Anyone try one of the others on their Vista system?

Hubby has Vista....I believe he runs the XP installer.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: jamiemac on July 15, 2012, 01:35:32 PM
Thanks Kathy.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: Sea Level on July 15, 2012, 06:41:12 PM
For those that are having difficulty updating their SMH10 when using a Mac.




I will try this as soon as i can....thanks.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: 556ALPHA on July 15, 2012, 08:17:34 PM
Hubby has Vista....I believe he runs the XP installer.
+1
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: DannyL on July 15, 2012, 08:49:23 PM
I did the upgrade and the sound still sucks. I'd like to go back to how it was before doing two upgrades that made things worse not better.......
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: wildnphx on July 16, 2012, 12:42:38 AM
I did the upgrade and the sound still sucks. I'd like to go back to how it was before doing two upgrades that made things worse not better.......

I guess I ride to fast to notice the difference...  It all sounds the same to me...  Little music with allot of wind noise :)
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: COGnosticat0r on July 16, 2012, 03:17:11 AM
I did the upgrade and the sound still sucks. I'd like to go back to how it was before doing two upgrades that made things worse not better.......

You can go to their website and go back to one of their previous update number 3XXX
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: VirginiaJim on July 16, 2012, 04:18:04 AM
You know, come to think about it, the volume of my music did seem lower.  Granted that I do wear earplugs but it did seem a bit lower.  This is from a cabled mp3 player.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: kathybrj on July 16, 2012, 04:21:40 AM
You know, come to think about it, the volume of my music did seem lower.  Granted that I do wear earplugs but it did seem a bit lower.  This is from a cabled mp3 player.

My sound is always lower when I use the cable to my mp3 player. I recently got an android and now bluetooth to winamp on it. The volume goes much louder and the sound is great!
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: VirginiaJim on July 16, 2012, 04:23:43 AM
I'm thinking of introducing a 100w linear amp...   That should help the volume a little.
Title: Re: Sena announces SM10 and SMH10 firmware upgrades 4.1
Post by: kathybrj on July 16, 2012, 01:52:06 PM
I'm thinking of introducing a 100w linear amp...   That should help the volume a little.

Blaise did the update and complained about low volume as well. I believe he's going to contact Sena about it.