Kawasaki Concours Forum
The C-14, aka Kawasaki Concours-14, the new one :) => The Bike - C14/GTR 1400 => Topic started by: kjk concours on March 07, 2014, 05:48:16 PM
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Had mine replaced last year 1-2013. My front came on the other morning saying low battery. It was cold out and after a mile it went out. How long is the warranty on these sensors.
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What happened is normal IMHO.
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What happened is normal IMHO.
It is normal when the battery starts getting low, yes. Mine is doing it now too, after 2.75 years and I will be asking the dealer about it soon when I ask about a tire quote.
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It is normal when the battery starts getting low, yes. Mine is doing it now too, after 2.75 years and I will be asking the dealer about it soon when I ask about a tire quote.
Mine did that pretty much from day one Max when the temps were much below 50 degrees, and I know I am not alone in that occurring either.
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Mine did that pretty much from day one Max when the temps were much below 50 degrees, and I know I am not alone in that occurring either.
Mine only started this winter. Although I don't doubt some started earlier, I wouldn't call it "normal". I would call it frustrating and unnecessary, though.
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The sensors are covered within warranty and extended warranty if you have that.
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I sure don't miss those pain in the ass sensors I must admit. :)
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I had a couple of years on mine b4 they started the warning. Rode another year as they kept getting worse staying for longer. Get them replaced next week on warranty
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The sensors are covered within warranty and extended warranty if you have that.
OK, I just talked to my dealer today. They said they have to see the warning message themselves or it is not covered. A photo isn't enough for them. And of course, mine are not bad enough YET that it would do that (show them; only me on a cold morning). This means I have to spend all the money now to replace the tires and then 9 months later when it starts getting really annoying, have to go through all this again and get them replaced. . He suggested I call Kawasaki consumer hotline or something and complain about the situation.
As far as I am concerned, if an owner *EVER* gets a low battery warning, then they should be eligible immediately for replacement under warranty and a photo should be enough evidence. Why the F*** should we have to be inconvenienced by warnings that take over the dash for months and months until it is finally bad enough that it will do it on command for some dealer to see?
Oh, and I have the extended warranty, but if I didn't, that would mean although the sensors are throwing occasional warnings NOW, by the time they would be "eligible" my warranty would be over.
Color me unhappy
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No one likes to trailer their bike, but that is what I would do. Trailer it to the dealer in the morning, and let them see it with cold tires.
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No one likes to trailer their bike, but that is what I would do. Trailer it to the dealer in the morning, and let them see it with cold tires.
And do it before the weather warms up.
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Just changed the battery on rear tps today. Went through the same troubble with my dealer, had to ride it in 35 degrees to show them the battery was low last year. When they put in new sensors last year they over torqued the caliper bolts and stripped two of the allen heads. Will not take it back to them again.
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OK, I just talked to my dealer today. They said they have to see the warning message themselves or it is not covered. A photo isn't enough for them. And of course, mine are not bad enough YET that it would do that (show them; only me on a cold morning). This means I have to spend all the money now to replace the tires and then 9 months later when it starts getting really annoying, have to go through all this again and get them replaced. . He suggested I call Kawasaki consumer hotline or something and complain about the situation.
As far as I am concerned, if an owner *EVER* gets a low battery warning, then they should be eligible immediately for replacement under warranty and a photo should be enough evidence. Why the F*** should we have to be inconvenienced by warnings that take over the dash for months and months until it is finally bad enough that it will do it on command for some dealer to see?
Oh, and I have the extended warranty, but if I didn't, that would mean although the sensors are throwing occasional warnings NOW, by the time they would be "eligible" my warranty would be over.
Color me unhappy
Depends on the dealer, Max. Sounds like you have one of the aholes, of which there are a plenty. Unfortunately the only downside I see with owning one of these bikes is the dealer network. I agree with you totally on your assessment. There isn't any standardization on how they treat their customers and they don't :censored: realize that they are alienating them from ever buying another one. But then again, I don't know how the other brands treat their customers either.
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Up in this neck of the woods, they are about ten years behind in technology. The bigger the hammer and screwdriver the better.
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If they are removed, is there anything special that needs to be done to prevent any type of error message on the screen?
My 2009 has intermittent messages and I am contemplating removing them in the next couple of months when I put on new tires.
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No error message when they are dead or removed.
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No error message when they are dead or removed.
Thanks.
At least there is an option. :)
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[...] A photo isn't enough for them. And of course, mine are not bad enough YET that it would do that (show them; only me on a cold morning). [...]
Well, rode 30 min to a friend's house, nada. But after dinner on the way home, it sat in 48-50 degrees for a few hours. Started it and got a few blocks and wham, front TPS low bat. That surprises me... perhaps they do get worse more quickly than I expected. I pulled over and got photos and a video. I guess I will try calling Kawasaki on monday... maybe I will get lucky.
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Going through the TPS crap with my dealer on a C14 2012. They say if they don't see the error and they remove the part, then test it after removal and it shows as good, they will charge me for the work. They also said that all parts replaced under warranty are kept for 3 months. At any time, Kawasaki can call down from the mother ship to audit the parts. If the parts work, Kaw does not pay the dealer for the parts.
My front TPS has been whacked since last August, so cold weather is not a factor. Sometimes the TPS works, sometimes it shows low battery, sometimes it's dead, and sometimes it shows what looks like a legitimate low pressure warning with correctly inflated tires. Seeing a 27 psi warning while riding 80 MPH down the super slab is not a good feeling. Now i don't pay attention. I dread the day when the warning is correct. So now the safety equipment is a safety hazard. What a bunch of :censored: .
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I sure don't miss those pain in the ass sensors I must admit. :)
Sounds like you had 'em installed in the wrong location. :o
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OK, I just talked to my dealer today. They said they have to see the warning message themselves or it is not covered. A photo isn't enough for them. And of course, mine are not bad enough YET that it would do that (show them; only me on a cold morning). This means I have to spend all the money now to replace the tires and then 9 months later when it starts getting really annoying, have to go through all this again and get them replaced. . He suggested I call Kawasaki consumer hotline or something and complain about the situation.
As far as I am concerned, if an owner *EVER* gets a low battery warning, then they should be eligible immediately for replacement under warranty and a photo should be enough evidence. Why the F*** should we have to be inconvenienced by warnings that take over the dash for months and months until it is finally bad enough that it will do it on command for some dealer to see?
Oh, and I have the extended warranty, but if I didn't, that would mean although the sensors are throwing occasional warnings NOW, by the time they would be "eligible" my warranty would be over.
Color me unhappy
Depends on the dealer, Max. Sounds like you have one of the aholes, of which there are a plenty. Unfortunately the only downside I see with owning one of these bikes is the dealer network. I agree with you totally on your assessment. There isn't any standardization on how they treat their customers and they don't :censored: realize that they are alienating them from ever buying another one. But then again, I don't know how the other brands treat their customers either.
Yep, it all depends on your dealer. When my TPS were acting up I took a pic of the display right away. I called my dealer and spoke with the tech. I told him what was going on and that I had pics of the issue. He said don't bother with the pics that he believed me and he would order the parts, he did.
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Going through the TPS crap with my dealer on a C14 2012. They say if they don't see the error and they remove the part, then test it after removal and it shows as good, they will charge me for the work. They also said that all parts replaced under warranty are kept for 3 months. At any time, Kawasaki can call down from the mother ship to audit the parts. If the parts work, Kaw does not pay the dealer for the parts.
My front TPS has been whacked since last August, so cold weather is not a factor. Sometimes the TPS works, sometimes it shows low battery, sometimes it's dead, and sometimes it shows what looks like a legitimate low pressure warning with correctly inflated tires. Seeing a 27 psi warning while riding 80 MPH down the super slab is not a good feeling. Now i don't pay attention. I dread the day when the warning is correct. So now the safety equipment is a safety hazard. What a bunch of :censored: .
I'd like to see how your dealer tests those things...
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I'd like to see how your dealer tests those things...
Exactly
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Sounds like you had 'em installed in the wrong location. :o
That and I did not use hypoallergenic lube! :banghead:
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Sounds like you had 'em installed in the wrong location. :o
:rotflmao: :rotflmao: :rotflmao:
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That and I did not use hypoallergenic lube! :banghead:
That'll learn ya!
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Yep, it all depends on your dealer. When my TPS were acting up I took a pic of the display right away. I called my dealer and spoke with the tech. I told him what was going on and that I had pics of the issue. He said don't bother with the pics that he believed me and he would order the parts, he did.
Same here, mine were intermittant from the 4th year on, and after moving to Ohio from Va, and I wanted to replace my cam sensor o-ring, i asked my local dealer about it. I purchased an o-ring to see what size it was so I could find the corrrectly sized substitute I now distribute to you all.
At that time, he checked on my service records, and saw I had extended coverage, and was still open to swapping out my headlight knobs if so desired, I told him mine were fine, but go ahead and get them in...I also told him I was having the TPS issues, but as I didn't ride in that day he couldn't "check" the display; His response was, "your word is good enough, I'll o0rder them in, and call when they get here to schedule replacement"...
5 days later he called me, I dropped the bike off... that particular day I did not get any TPS warnings, but that didn't matter, they said they would replace them anyways, as it's a "safety" related issue. They returned the old sensors to Kaw, and did not have a thing to dispute.
There is pretty much no way they could test them off the bike, as they require pressure and motion to make them actuate.
a lot of dealers are full of B/S, and being diligent on your part is what makes some above others, keeping them honest, and on thier toes.
I simply have been lucky with the 2 dealerships I have used, and when I inquired of other dealerships on these things, and got the wrong answers, made it certain to them verbally that I would NOT use thier services, and that I would share this information with COG as past technical editor... some came around, some didn't...
YMMV.
Semper Fi
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Do you think this dealer recalcitrance (word of the day) is done knowingly (not wanting to deal with Kawasaki) or is it that they just don't have a clue on how to deal with warranty items. However, it sounds like the former to me.
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Do you think this dealer recalcitrance (word of the day) is done knowingly (not wanting to deal with Kawasaki) or is it that they just don't have a clue on how to deal with warranty items. However, it sounds like the former to me.
IMHO it's a melange (nwod from me ;) ) of that, and a lack of business sense. Many Dealerships have been living on thier laurals, and squeeking by selling new bikes. ohthers have diversified into quads and watersport products. This combined with dealerships that have been failing, only to be sold off / purchased bu someone hoping it would be profitable, has sent many swirling down the quality drainpipe.
Owners don't keep a tight reign on the people working for them, and accept the lack of income as acceptable, when really the tech's and sales force prolly aren't doing all they can to make the dealership a higher rated one within the network. The owner then becomes apathetic, and goes down with the ship... sells off the business to another fish, and the cycle continues.
The 2 dealers I have good faith in (Ultimate in Richmond, and Ohio Motorcycle in N.e. ohio) both have what I consider a success oriented management, they keep the employees educated, and are contantly fitering information back and forth to all departments... in otherwords, the owner does'nt sit in his office hoping all is ok, he makes sure the "machine" is working. They are all about customer satisfaction, to them it isn't just a bunch of "buzz word" used to advertise, but the way bussiness IS run.
A prime example of this is the mentality my pal Pete Danials has, he's the owner of Ultimate, and the kind fellow that I worked with to provide the best pricing on the GTPP for our group. He didn't have to do it, he thought about it when we spoke, and understood that he could draw bussiness from every state (except Fla.) by his offer. This in turn allowed him to get prestigiuos status with Kaw corporate placing him as one of the highest rated dealers in the USA today, by simply not being greedy, and at the same time making a "fair" profit for a 10 minute job. He wasn't looking to get rich off it, but quantity, and customer feedback turn into sales on his part, and this got his recognition corporatly as a top tier dealer.
the results of that are; he gets new bikes faster, parts priorities, and comps from his services. He was and is willing to go that "extra phone call" to get a satisfied customer, knowing it IS the way to a successful business....
Unlike many dealers / service managers, who don't have a clue of what they could have if they just gave a damn.
I'm going to drop a note to him in his e-mail, he probably won't get back untill Tuesday as they aren't open Mondays, but I'll send him a link to this thread, and ask for his personal response on "why" dealers fail to give good service... I kinda know he is going to tell me Kaw does not permit him to do some things on the net that might "disparage other dealerships", but I think he can respond to me candidly, and I will relate his explanations.
(he is not allowed to advertise his pricing for GTPP by corporate mandate... but I as a customer AM allowed to relate the "pricing" I recieved from him, and to tell others he can repeat this for all... nice to be the back door man in the offer.... ;D )
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I'd like to see how your dealer tests those things...
I would like to see a lot of things dealers claim. But you got to hand it to them. They are great at consistently making up fictional stories in real-time and with a straight face. At least they are talented at something. :pukeface:
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Thank you, Rich. I think we all appreciate the explanation and the followup. :goodpost:
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IMHO it's a melange (nwod from me ;) ) of that, and a lack of business sense. Many Dealerships have been living on thier laurals, and squeeking by selling new bikes. ohthers have diversified into quads and watersport products. This combined with dealerships that have been failing, only to be sold off / purchased bu someone hoping it would be profitable, has sent many swirling down the quality drainpipe.[...] by simply not being greedy
Greed. That is probably one of the biggest factors. And it is so clearly indicated when I go in looking to buy tires. Internet sales have hurt ALL brick and mortar businesses and there are a lot of slimy customers who will gut a local dealer over a tiny savings. But I (like many of you) place a value on good, local service. So why is it when I go into a dealer and ask for a reasonable price on tires, they quote 25% higher than what I can get online and then try to force my hand by further penalizing customers another $80 more if they bring in my own tires? GREED. I would gladly pay an extra 10% or 15%, but 30% is crazy. And when I feel forced to do something, I fight back.
As for the TPS, again, I don't feel like a valued customer. And I know that dealing with Kawasaki corp is probably difficult at times. THEY screwed up the design and caused the mess in the first place. And they COULD have fixed it at any time over the last SIX YEARS by coming up with a replacement sensor that properly lasts for 6 years or more... or designed a replacement external device that requires little expense to replace... or at a minimum just have easily replaceable batteries. But GREED probably motivates them, too. They can make a lot more money by designing it to fail right after warranty and then sell them through dealers for over $350 a pair and slap on lots of labor. The dealers feel empowered with their proprietary software needed to "program" them and think it is yet another source of sure income. Kawasaki has good reasons to make the process difficult so it doesn't cost THEM lots of money to keep fixing THEIR poor design situation. It is not good for the customer in ANY way.
I think Kawasaki and dealers often greatly underestimate the power of the consumer, especially in the Internet age. On forums like this we can and do share critical information they try to suppress, ignore, or sweep under the carpet. Dealers seem shocked when I walk in knowing at least as much if not MORE about what is going on with Concours issues than they do. And when they do something wrong (or something right), they should not be surprised when word quickly spreads. It is no accident I monitored this forum for many months before I decided to plop down a ton of my hard-earned cash to buy a high-end motorcycle. Did the same before buying my G37, and many other things.
* Treat the customer the way you would want to be treated.
* Don't be greedy.
* Provide accurate and meaningful information at all times.
* Communicate with customers timely, promptly, and openly.
* Admit fault and take responsibility.
* Build a loyal customer base.
* Show value of good service and products without trying to rely on lockin or proprietary parts or methods.
While at that same dealer who quoted me 30% over reasonable for tires and said my photos would not be enough "proof" for a well-known issue with TPS replacement, I met another local Concours owner. And would you be surprised at my singing the praise of the excellent products and services from McEnterprises, Sargent, Ghul, and several others to him? Each one of those vendors went a little out of their way to make me happy, and it is going to rain good karma on them for YEARS because of it.
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don't be confused with the desire of aftermarket retailers claims, to satisfy the customer. They have little on the line for risk, and everything to gain.
Kawasaki as a corporation, deals with this sort of feedback (when givin in the correct context, i.e. not biotchin, but asking for help) in a different manner; we have seen them step up and answer legitimate problems over the course of the last few years, and especially the tire sensors... again, if the dealership doesn't make it happen, it isn't on Kaw, they have a track record noted by many of us, to cover the issue with replacement... dealerships need to make it happen. If they sit there and hem-n-haw, and never pick up the phone to get-r done, you are screwed...... plain and simple.
after market suppliers are a different breed, still trying to pry your money out of the pocket, just with a different avenue of approach.
(case in point again, Guhl has you send your ECU to them at cost, someone plugs it into another computer, hits a button, and viola.... your unit is done.... then it gets sent back.)
dollars per hour spent for that?
just making a point. ::)
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How many threads have we seen on the TPMS? I would guess almost as many as KIPASS and tires. All these years later, and it is still an issue. From our perspective it sure seems like Ma Kaw is irresponsible in continuing to put out a deficient product, and not empowering dealers to take care of customers. I guess from Ma Kaw's perspective anyone willing to shell out the cost of a C14 should be willing to spend the $ to keep the TPMS running. Apparently there is no middle ground here. Ma is right about cheap. My $2 tire gague still works fine, and the dealer that refused to fix mine was more than happy to shut off the TPMS display. It is what it is. :P
Ride safe and check your tire pressure... :P
Dave
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My $2 tire gague still works fine, and the dealer that refused to fix mine was more than happy to shut off the TPMS display. It is what it is. :P
The dealer shut off your TPMS display? How did they do that? If the TMPS's are removed or have dead batteries, all you get on the display are a couple dashes anyway (--).
I don't get too worked up over the tire pressure sensors. You can have the batteries replaced for $20 at any battery shop, and they're like new again. That's with the old/original versions of course...not the newer ones.
Or you can run traditional valve stems and use a $2 tire pressure gauge, I've done that too;).
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I believe it is a dealer issue more than a Kawasaki issue, but yes Kawa needs to make a better TPS if they are going to equip bikes with it.
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I pulled over and got photos and a video. I guess I will try calling Kawasaki on monday... maybe I will get lucky.
Called them today. Got a really nice guy. Explained it all, gave him my contact info, and they are supposed to research it and contact me back...
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Called them today. Got a really nice guy. Explained it all, gave him my contact info, and they are supposed to research it and contact me back...
Good luck with that. It'll be Mark calling you back. :o
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Called them today. Got a really nice guy. Explained it all, gave him my contact info, and they are supposed to research it and contact me back...
Sounds a bit like a failed reach around to me.
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I don't get too worked up over the tire pressure sensors. You can have the batteries replaced for $20 at any battery shop, and they're like new again. That's with the old/original versions of course...not the newer ones.
Rembrant : I was wondering if you can share the part # of the batteries in the TPMS sensors. You also talk about new vs old. When did the new come in? I've got a 2012. My point is that I would like to buy the batteries before I get the tires off the wheels. Thanks.
Rene
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The battery I have is a CR-2032L. It has the tabs already installed. The batteries aren't that expensive, unfortunately the shipping is a bit dear..
http://www.digikey.com/product-detail/en/CR-2032L%2FF1N/P668-ND/2415266 (http://www.digikey.com/product-detail/en/CR-2032L%2FF1N/P668-ND/2415266)
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Rembrant : I was wondering if you can share the part # of the batteries in the TPMS sensors. You also talk about new vs old. When did the new come in? I've got a 2012. My point is that I would like to buy the batteries before I get the tires off the wheels. Thanks.
Rene
Hi Rene,
What part of Canada are you in?
I took my tire pressure sensors to a local battery shop:
http://www.galaxybattery.ca/ (http://www.galaxybattery.ca/)
Had new batteries installed for $20. They specialize in this kind of stuff, so the battery install looked like the originals from the factory. Very professional job.
For that kind of money, I wouldn't do it myself. Check your area for a battery shop, and they'll know what to do. I don't know what the parts numbers are unfortunately....sorry.
I actually went without the sensors for a while. I put regular valve stems in when I put new tires on, and then put the sensors back in during the next tire change.
With a 2012 C14, you'll have the old/original style pressure sensors as far as I know. If you buy new ones, you'll get the newer version. Just tell the guys to be very VERY careful when changing the tires...this is when most of these sensors get damaged. I know of two guys that lost sensors during tire changes.
Hope that helps.
Cheers,
Cory
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The dealer I went to didn't even question me on sensors. Told him both are bad and he ordered them in. Dropped bike off sat. For a week as I can't get back til next sat. He didn't even ask if they were flashing or anything. Definitely depends on dealer/person you talk to
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Good luck with that. It'll be Mark calling you back. :o
Mark never calls back.... ;)
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Hi Rene,
What part of Canada are you in?
I'm in lovely Ottawa.
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Mark never calls back.... ;)
Exactly...
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Called them today. Got a really nice guy. Explained it all, gave him my contact info, and they are supposed to research it and contact me back...
They never contacted me back. So I called them again and they promised they would speak to the dealer. Then the dealer never called me back.
Then today I called and spoke to the service manager INSTEAD of the front desk people. TOTALLY different experience. He doesn't even care about the photos or not, or seeing the error or not. He knew about TPS issues, knew about the new parts, gave me stories about replacing them on other C14's where they failed multiple times until the new version came out which ended the issues (hmm). He said he would order the parts AND would also swap on my new tires, no problem.. along with the rear brake recall thing. Parts are now ordered and should arrive Friday or early next week....
That is what I get for not talking to the service manager in the first place. I probably never even needed to call Kawasaki corp.
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That's good news, Max. It'll be like a new bike. See if he'll give you the old sensors back.
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That's good news, Max. It'll be like a new bike. See if he'll give you the old sensors back.
I doubt they will do that. I am pretty sure they are required to send them back to Kawasaki if they want to get paid for the work they are claiming.
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I doubt they will do that. I am pretty sure they are required to send them back to Kawasaki if they want to get paid for the work they are claiming.
Won't hurt to ask though right?
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Won't hurt to ask though right?
I suppose not
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Atta boy Max. If you do and they do and you don't want them let me know.
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That is what I get for not talking to the service manager in the first place. I probably never even needed to call Kawasaki corp.
:thumbs: :thumbs: :goodpost:
Now you know...
I have been kinda telling folks this progression over the past 6 years, and you did just what you needed finally.
Most folks will take whatever they get from "the person on the phone" as gospel, following thru and making sure you have the correct contact is always the answer...
glad to hear you have a service manager on top of the game...
do yourself a favor, when you talk to him face to face, let him know how you appreciate his honesty, and his help.... it goes a long way to keeping these managers offering GOOD service, especially when they know you will return business to him...
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Getting my sensors replaced for the 3rd time, both front and back, at my fav/local dealer this coming Friday. No issues from them getting them to order the parts each time. Had it done twice under factory warranty and now under the GTPP.
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Yeeesh
I had my sensors changed in 2012. So I thought.
TPS flashing on front when cold and rear flat lined once it warms up.
Called my guy in Indy that changed them to tell him as he was easy to work with....he is no longer there as service mananger. New guy said to bring it in, they would look at it and then order parts...plan on a couple of weeks.
Called Noblesville Honda/Kawi. Number disconnected. Found from the website they had been bought by Westfeild Power Sports
4 calls and transfers to service over 3 days. On hold > 7 mins on the first 3 ....called back immediately after the third one and had the finance girl walk back to find out who was on the line. Guy picked up and said they were down 2 techs and had indeed bought my favorite Kawi dealer. Bring the bike in and plan on waiting a couple of weeks.
Headed to GA from Indiana on spring break with TPS the way it is. Stopped in at MOuntain Motor Sports in COnyers. "you guys got any Kawi techs ?" I said to the the tatted and pierced guy behind the service desk...."We're all Kawi techs!" he said. I told him I had a C14. He jumped on the TPMS sensors and said they had just done one...I said I was in town this week and wondered how long it would take them to get the sensors from the warehouse in Norcross. The reply was " I can get em in a day but we are 7-10 days away from getting them installed we're so backed up". I said I need new tires if you have PR3's in stock I'll get them here if you can squeeze me in. "no deal, we are way too backed up". I said "you are turning down warranty work and a set of tires? "......"yep" Disgusted, I went in the main dealership and looked at their gear. A sales guy saw my OHio Bobcats shirt and came over to talk. I told him what had just happened in service and he said that is why they hate their service department. Said it would not be any better at their other locations.
Friday morning headed up to Road Atlanta and noticed Northeast GA Kawi and made an emergency Bat turn and stopped in to say Hi and look at the 300. I was talking about the bike and my love affair with it and just mentioned that the TPMS was flashing....before I could finish the sentence he was out the door, grabbed the VIN and came back in and had my history up on the computer before I could get up off the stool. He went in the back to see if they had any in the back from a previous customer but found none. He then said he could get them in and have them installed on Monday. "BTW did you know they only replaced the front in INDY?"......uhhhnope thought they got both of them....... I said I was leaving on Sunday but thanked him and told him I really appreciated the effort and told him about my experience at Mountain Motorsports.
He gave me his card and told me whenever I was in Covington at my brother in laws house to stop by. Don't think I did not tell my in law who owns 2 Kawi 4 wheelers about this place immediately.
GOing to try Lancaster Ask powersports in OHIO this weekend as I have not got a dealer in Indy anymore. Not sure how far I wll get but someone is going to get my warranty work and sell a set of PR3's in the process.
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I just talked with a (not so) local dealer about mine. Closest dealer will not be getting a penny from me! TPMS on my bike are displaying low battery when cold, and work ok when warm, just like most others start out. I'm also in the market for tires to be done at the same time.
The dealer I visited yesterday said they will have answers by mid week for me. Their tire source was on backorder (PR4GT so I'm not surprised) and they wanted to check more into the TPMS install & ECU programming before they would schedule the job. This dealer is more of an off-road dealer that does some street bike business, but they do have a great reputation. The price on tires was not great, but I only pay for the tires if I do them with the TPMS.
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GOing to try Lancaster Ask powersports in OHIO this weekend as I have not got a dealer in Indy anymore.
Don't know where in Ohio you are, but my guys will do the swap, and even order them for you on a phone call, and call you when they arrive (mine took 3 days...)
they'll swap them in 4 hours, if you schedule... they did mine like that... but I stopped in and told them I needed them done, not thinking that should matter...
Ohio Motorcycle
7300 Fairoaks Rd
Cleveland, OH 44146
(440) 735-2000
here's there location ;)
https://goo.gl/maps/w5tzi (https://goo.gl/maps/w5tzi)
clicking the contact info on the map gives an alternate location...sorry,
my guys are these dudes
http://www.motorcycle-usa.com/2005/Motorcycle-Dealer-Contact/Ohio-Motorcycle.aspx (http://www.motorcycle-usa.com/2005/Motorcycle-Dealer-Contact/Ohio-Motorcycle.aspx)
best of luck, sorry to hear the bad dealerships stories...
it's really not Cleveland, its a southeast suburb, right off oh rt 271 & 480
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Called my dealer, Grapevine Kawasaki (TX) and talked to the service manager. Asked me which sensor(s) were bad. I told him, he said he had some in stock and set up an appointment for me to bring it in. Doesn't need to see the error, trusts me. Said no charge to mount a new front tire for me.
Nothing but good things to say about them.
UPDATE: Dropped by for my appointment at Grapevine Kawasaki on Friday, April 4. They wheeled me right in (while I had lunch next door with my dad) and I was out in about 90 minutes. Bonnie Wagner (co-owner with husband, Dennis) was super friendly and helpful, as was the service manager (name slips my feeble mind at the moment). These guys are great. High recommend them.
I took a good look at my front tire and there's still enough life in there to keep it awhile longer, so passed on getting a new on. They would have mounted it for free since the wheel was off anyway. ($139 for a PR3)
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Just make sure they order the nuts necessary for the new sensors as well. My bike has been at the dealer for 3 weeks now. The nuts are separate and he says they have been on back order now. I've left my bike there now as it takes me 3 hours of public bus to get back to dealer to get it. I hope their in over the next 2 weeks as I will be out of town and can't get it til week after next. Getting tired of riding the KLR to putt around. I can't believe the sensors don't include this , so stupid