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Personally, I would try email. Are you actually trying to buy it, or just asking?
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On the thread on the other forum it mentions the person's name at Ultimate Cycle who started handling the warranty, call and ask for him by name that is what i did twice , sorry i cant recal his name at the moment.
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Yep. I have all that info. Left a detailed message. No reply. Plenty of people will take my money without having to ask twice!
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This is who I called.