« Reply #20 on: April 17, 2017, 05:20:17 AM »
What rights does a passenger have in a situation like this? I certainly would have complied with the police and there would not have been any violent exchange. That said, what are my rights? I have a trip coming up next week where I leave Wednesday evening to go to a meeting in Albuquerque and come home Thursday afternoon. This meeting was hard to get and was scheduled almost 2 months ago. If I were to get bumped from the flight there would be no reason to continue on to ABQ. My fare is non-refundable but should I expect to get a full refund if the airline is the sole cause? I get that they cannot be held responsible for delays out of their control but this situation is totally within their control. What other service providers could get away with a contract where you have to pay for the service in advance and the provider can at their discretion decide not to provide the service?
+1.
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