Opinions wanted about new purchase.

[pistole]

- why did you pay upfront for a non-existent , sight unseen , bike ?

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[stevewfl]

So I own a 2010 and decided to buy a new 2011. I looked everywhere comparing prices and found that the closest dealer to me would beat the price of the lowest one I found. So I had them order me a 2011 silver. She said it would only take a few days after I gave her a check for the $12,500 she quoted me. I paid it about a week and a half before Christmas. I thought I'd get it home by Christmas.
I asked around the 20th of December and it wasn't in yet. "Maybe next week."
I gave it about two weeks and she said it was in and was surprised I didn't come in yet. I went right over with my trailer to get it and she said it wasn't prepped yet, but it is right over there. So I go and look it over. First surprise- It's black not silver. Second surprise- scratch on seat. Third surprise- windscreen looked like ZORO signed it with a diamond ring. I had a quick talk with her about these problems and she said she would have them buff out the scratches. It was almost closing time so I just left. Before they opened again I left her a long message not to buff the windscreen and replace the screen and seat. The color didn't bother me too much, even though if I went with a black one, I would have gotten a 2012 with black wheels. They did order the parts.
So a month later (+or-) this past Friday, I call and leave a message for her so I can come and get it . She never calls back. I call again on Saturday 11:00 am or so and talk to her about the bike. The shield and seat have been changed and she wasn't sure if it has been prepped yet. I had a great conversation with her about ho nice the upcoming week looked for riding. She agreed and said she would ask out back and call me right back. No call back. I call back at around 1:20pm and she is not available. I told him to tell her I want to pick up my bike today. She told him to tell me Tuesday is better for them. I told him weekends are better for me and wanted to get it today. Have her call me so we can figure something out. No call back!
So now I feel like telling them to keep it and give me my money back. Am I out of line, or am I thinking the same as you guys would be?
Very aggravated!!

Don't handle it as some might!......

[blue14]

Man of Blues-First off her is the owner. I normally skip the whole salesperson thing. I like to get to the point. The future dealer/customer relationship doesn't look good if I follow through with this..

Is this Lebanon or Gorham?

[Scaffolder]

Not a full purchase agreement. Kind of a receipt for funds paid and vin# of vehicle.
I try to buy bikes with one payment. This dealer just didn't happen to have the vehicle in their store. Not the brightest purchasing method I've been through.

[Scaffolder]

Rye NH Over to Depot Honda/Kawasaki.

[blue14]

Go see Cliff at Naults.

[con05]

There is a silver one at Souhegan Motorsports in Milford, NH.  Maybe they could swap for it. When I bought from Cliff I wanted the black in the worst way but the silver was sitting next to it. I could see every imperfection in black just from sitting on the floor. Took the silver and never looked back.

[Scaffolder]

I talked to Cliff. I didn't care for him. I bought both of my other bikes from Naults. I dealt with Paul Nault and he was awesome to deal with. He hit the rock bottom price real fast. Cliff was over $1,000 off (until I told him what I was paying for a 2011). Then he gave me normal prices. Just too late. Paul is out of the picture for a while.

[Scaffolder]

I got my best price from Robb from Milford NH. When I told Honda Depot the price, they beat it by $200. So I settled. Big mistake!

[blue14]

Depot and Rochester are the closest and i never go there.  My experience at Naults is exactly the reverse of yours, in the end if you get a decent deal for the bike you want all is well.

Guess we all know what to do about Depot.  Good luck and keep us posted.

[Scaffolder]

I bought my 2010abs from Naults in Jan. 2011. I paid $13,000 otd. That was a great price at the time when shopping. Cliff seemed to give me a little bit more of a run around.

[AZBob]

I kind of skimmed, so I may have missed something, but I'm confused... why did you give away $12k+ without at the same time walking away with a motorcycle (or at least something of equal or greater value) It doesn't matter if you had a purchase contract or not, I don't drop 12 large on anything without having the thing. If they want a deposit, I say sure, here's my signature. Maybe $50, if I'm feeling generous that day.

[Scaffolder]

I guess I was a little anxious. I've never had any issues buying vehicles or motorcycles. I usually pay and get it. The only kicker here was they had to order it. So I figured I'd just write one check and not two. I tried to use my AMEX card, but she wouldn't take a credit card for a purchase.
I will figure out by the end of tomorrow what to do about all of this. I might just bring my old 2010 home with me and my money.

[Son of Pappy]

 ::)THAT   For every purchase as south as this it will only get worse for the next guy.  Do them/us a favor and walk on this dealer.

[Scaffolder]

Well I went to the dealer today and went through with it. I feel kinda dumb for even asking the original question posted. If I backed out at this point, I would have had to start the whole process over again. I was really steaming that she didn't get back to me when I wanted her to. After talking to her today, she really figured the way the weather turned out I couldn't have been too anxious to get it. So she doesn't know me too well. I picked it up today. When I got home, I took the first battery cover screw out, so I could put the battery tender pigtail on. I saw one already installed right in front of my face. It didn't make up for all the frustration, but it was a start.

[gPink]

Damn Joel, you put us through all this for nothing?  Congrats on the new ride.

[Conrad]

Well I went to the dealer today and went through with it. I feel kinda dumb for even asking the original question posted. If I backed out at this point, I would have had to start the whole process over again. I was really steaming that she didn't get back to me when I wanted her to. After talking to her today, she really figured the way the weather turned out I couldn't have been too anxious to get it. So she doesn't know me too well. I picked it up today. When I got home, I took the first battery cover screw out, so I could put the battery tender pigtail on. I saw one already installed right in front of my face. It didn't make up for all the frustration, but it was a start.

Did you get the color that you wanted?

[Scaffolder]

I ended up taking the black "surprise" color. I do love black vehicles. I just hate trying to keep them clean. It looks great and feels great.
I still have my 2010 on consignment there. I will leave it there for a few more weeks. If they don't sell it by then, I'll take it home and sell it myself.

[blue14]

Glad it worked out.......sort of