Kawasaki Concours Forum

The C-14, aka Kawasaki Concours-14, the new one :) => The Bike - C14/GTR 1400 => Topic started by: mcclaskeyj on October 27, 2011, 02:22:17 PM

Title: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 27, 2011, 02:22:17 PM
I've got an '09 Red C14 which I've had for almost all it's current miles and noticed an issue which though sporadic and unpredictable, has seemed to finally do some damage inside my tranny.  :o

Initially, when shifting from 3rd to 4th gear in low to mid RPMs every once in a while the machine would shift into neutral or out of gear completely for just long enough to catch me off guard and still on the throttle then it would CLUNK really hard into gear causing the bike to jerk.

It's been doing this sporadically for a couple months (maybe 5-8 times total in that timeframe). Most times I would feel it pop out of gear I'd chop the throttle and try to shift it into any gear I could seat it in then resume "normal" operation but yesterday it finally caught me by suprise and now I've got a grinding sound only in the 4th gear.  :banghead:

I'm sure the gear teeth must be toast. I'm still under warranty but if this thing isn't covered I'm looking at LOTS of $$ to get this fixed so I'd like to get some input on what possibly caused this problem from any expertise here.

Thoughts?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on October 27, 2011, 02:33:23 PM
I don't see why it wouldn't be covered under warranty.  Take it in and see what's what.  No need to get upset until they say no. 
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Awaz on October 27, 2011, 02:35:46 PM
That sounds to me too as something that should be covered under warranty.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Conrad on October 27, 2011, 02:36:37 PM
I don't see why it wouldn't be covered under warranty.  Take it in and see what's what.  No need to get upset until they say no.

+1
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 27, 2011, 02:37:13 PM
The worst part is that it will prob be down for at least a month if they take as long as my last Connie in the shop.  >:(

Is it likely that I'll do any more harm to it by still riding it albeit skipping 4th?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on October 27, 2011, 02:44:09 PM
Sure, what the heck, it ain't my bike!  Keep riding it until ye canna ride it no more.  Really, though, if it was my bike it would be straight to the dealer for that unless you are a MC transmission guy with lots of time on his hands to tear it down and figure it out.  There is a reason you have a warranty you know.

What happened to the last Connie?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 27, 2011, 02:48:01 PM
Sure, what the heck, it ain't my bike!  Keep riding it until ye canna ride it no more.  Really, though, if it was my bike it would be straight to the dealer for that unless you are a MC transmission guy with lots of time on his hands to tear it down and figure it out.  There is a reason you have a warranty you know.
Lol of course! It's going to the shop soon. It's just that the only dealer who does warranty work is about 30 min north of me so I'm hoping that it won't be further damaged if I drive it there or if it's essential to rent a truck and haul it there.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 27, 2011, 02:52:28 PM
What happened to the last Connie?
Someone hit me from behind while I was stopped at a red light...didn't even see them coming. Thankfully (I guess) they only clipped my right side and threw me over. The bike tumbled on one side then landed on the other but suprisingly it wasn't totalled.  :nuts:

Unfortunately I had sold my other vehicles (deployment) so I was limping back and forth on my ancient '76 KZ400 for about a month until the shop finished it.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on October 27, 2011, 03:01:35 PM
You really don't have to use all the gears so I would just skip fourth, if that's where the trouble is occurring.  It's not like you signed a contract with Kawi to use all the gears all the time.  Just go to a higher rpm range in third and then shift to 5th.  I have been known to skip a gear or two depending on the circumstances.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 27, 2011, 03:03:55 PM
Have any of you seen this problem in the past with the new line of Connies?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on October 27, 2011, 03:05:46 PM
Not that I can recall as such.  I do remember some comments on the old forum about some funkiness with shifting at times but nothing like you describe.  Hopefully someone will chime in if they have had that issue.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Awaz on October 27, 2011, 03:11:39 PM
Lol of course! It's going to the shop soon. It's just that the only dealer who does warranty work is about 30 min north of me so I'm hoping that it won't be further damaged if I drive it there or if it's essential to rent a truck and haul it there.

I am in the same boat as you are. Closest dealer is about 40 miles east of me. I would rent/borrow a truck to haul it there.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 27, 2011, 03:16:07 PM
I am in the same boat as you are. Closest dealer is about 40 miles east of me. I would rent/borrow a truck to haul it there.
Would they have any way to void my warranty if I drove it there? Just wondering if there is some minute clause in the warranty contract which states this.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on October 27, 2011, 03:29:06 PM
If you are truly worried about that then get it towed in.....
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Scaffolder on October 27, 2011, 03:55:06 PM
Look in to your insurance coverages. If you break down do you get free towing to the closest dealer? I would push it up the road and make a call. Maybe Kawasaki will tow for you or even the dealer.
Good luck!
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: wildnphx on October 27, 2011, 03:59:57 PM
Just ride it to the dealer and tell them it started happening on your way, Defenitly dont tell them the same story you told us about it having intermittent problems for months because I would think that because you kept driving it you caused more damage which would give them a reason to deny coverage.

Title: Re: 16k+ Miles and Transmission Damage?!
Post by: B.D.F. on October 27, 2011, 04:47:41 PM
No one can really tell you what the transmission is likely to do in the next <whatever> miles; as Jim said, if you are concerned about it failing completely either have the dealer pick it up (if they offer that service) or have it towed to them.

It is hard to tell from your first post but are you shifting without using the clutch? If the faces of the teeth on the dogs get nipped / chipped / bent, it makes it harder and harder to engage that gear as the teeth become more damaged. And by not cleanly engaging it tends to damage the tips of the gears. Another problem with motorcycle transmissions is that if they are not fully in gear, they may pop back out when throttle is applied and that is also hard on the dog teeth. Finally, popping out of gear under high engine output as well as shifting too hard tends to bend the shifting forks; as that progresses, the a particular gear will not engage all the way and increase the likelihood that it will pop out (disengage) under power.

If the transmission is making noticeable noise, it is surely damaged internally, especially so if the noise and shifting problems increase. The only thing to do is to tear the transmission down, inspect and replace parts as necessary. As everyone else has said, it absolutely should be a warranty issue if the bike is still under warranty unless the dealer finds something incredibly obvious like racing use, towing a 25 foot trailer, etc. But on any kind of normal use the dealer should just repair it. You are probably right about this taking weeks too- it is a big job and very labor intensive and some of the parts may not even be in stock in this country.

Brian


Lol of course! It's going to the shop soon. It's just that the only dealer who does warranty work is about 30 min north of me so I'm hoping that it won't be further damaged if I drive it there or if it's essential to rent a truck and haul it there.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Conrad on October 28, 2011, 05:04:01 AM
As Brian said, it 'should' be covered by your warranty. How about calling the dealer and telling them your story and see what they want you to do?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: redbarber on October 28, 2011, 05:39:45 AM
The worst part is that it will prob be down for at least a month if they take as long as my last Connie in the shop.  >:(

Look on the bright side, at least it did not happen in the spring, just when the really great riding weather was kicking in.

Is it likely that I'll do any more harm to it by still riding it albeit skipping 4th?

I wouldn't ride it any more than it takes to get it to the dealer.  Even skipping over 4th gear, you don't know what the pieces of the gear might be doing to other items inside the engine/transmission.  Since they share the same oil, you could make things alot worse.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: roadie on October 28, 2011, 06:23:48 AM
snip
It is hard to tell from your first post but are you shifting without using the clutch?

Brian, et al... maybe a noob questions... I read this somewhere before but never found the answer.  How is this possible?  And why would one shift without disengaging the clutch?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 28, 2011, 06:28:19 AM
Lots of good info here folks thanks! I haven't driven this machine hard at all. I only have the occaisional quick takeoff on the interstate on-ramp.  ;D

I ALWAYS use the clutch when shifting and also chop the throttle each time I pull the clutch lever in then gradually let it out and apply throttle. I've babied this thing practically!  ::)

I'll be calling the dealer today to see if they can pick it up or if they think it would be fine to drive there.

I have the vehicle "roadside assistance" and even rental vehicle coverage in the insurance but don't think it would apply here. I have a couple other bikes that I commute on, so this thing isn't on the road as much as one would think, just when I've got a need for the storage and comfort on the super slab.  8)

Oh, and winters here can be just as good as spring in some places. GREAT riding season right now.  ;)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Y0ssarian on October 28, 2011, 10:00:02 AM
Brian, et al... maybe a noob questions... I read this somewhere before but never found the answer.  How is this possible?  And why would one shift without disengaging the clutch?

   All the clutch does when shifting between gears is "unload" the transmission, which is a fancy way of saying the gears aren't mashed together by engine power. You can do the same thing with the throttle; blip the throttle "off" for a moment and it will unload the trans. Usually the rider "preloads" the shifter by putting about half-normal upwards pressure on it, and the blip of the throttle makes the shift. It's not really bad for the trans; there are riders who do it pretty much every shift, and their transmissions don't seem to break any more often. I think you'd be hard-pressed to find a racer that uses the clutch for upshifts. You can do a similar thing for downshifts, but it's not the same...downshifting without the clutch can cause problems. There are racers who do that as well, but their transmissions have to be rebuilt between races.
   As to why...faster shifts and laziness.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: rtarp1 on October 28, 2011, 10:12:18 AM
just ride it until the tranny explodes .  Dont give them any info they dont need , you just tell them it blew up.
  then you get a complete tranny rebuild not just a stopgap fix.

bob
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: sherob on October 28, 2011, 10:46:23 AM
If you have the Kawa Roadside Assistance, you can have them take it to the dealer of choice... I have had mine towed to my dealer in Loveland which is not the closest by any means (75 miles from my house), and it never exceeded my $250 allowance per incident.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 28, 2011, 10:52:15 AM
just ride it until the tranny explodes .  Dont give them any info they dont need , you just tell them it blew up.
  then you get a complete tranny rebuild not just a stopgap fix.

bob
It would seem that it's likely gonna be a rebuild anyway...at least the #4 gear. Don't warranty claims normally replace the parts that are defective? They shouldn't be able to cut corners on the gear teeth.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: rtarp1 on October 28, 2011, 10:54:32 AM
Who knows,  i would just ride it while i have the weather and bring it in during winter down time, its covered either way.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: B.D.F. on October 28, 2011, 07:30:33 PM
Good post.

Just to expand on it a little bit, if the throttle is adjusted so that the engine is neither pushing the bike nor is it braking the bike, the transmission will slip out of any gear effortlessly. Going into the next gear (on an up shift) will be almost as effortless because only the engine, not the entire bike, has to accelerate slightly to match the chassis speed.

Think of it as trying to stick a stick into a picket fence while traveling next to that fence in a car, and assuming the fence is moving but at a different speed than the vehicle: a clutch uncouples the fence so that it is far easier to bring the fence up to or down to the vehicle's speed as the stick goes in. Backing off the throttle allows the vehicle to sort of 'float' next to the moving fence and approximate the fence's speed.

It is easy to try- when moving along at a steady speed, load the shifter as if you were shifting normally with the clutch. Because the gears are loaded by the power going from the engine to the bike's driveshaft, the shifter lever won't move. Gently back off the throttle and when the engine's deceleration matches the bike's deceleration, the lever will suddenly become free and slide out of the current gear- and move into the next (upper) gear pretty smoothly. If done right, a passenger cannot even tell if you are using the clutch or not. As already mentioned, it does not work nearly as well when downshifting because the engine must be accelerated to match the speed of the vehicle while going into the next gear (lower gear).

Someone recently posted on the other forum about having ridden motorcycles for many years and never having used the clutch when up shifting. He was properly chastised of course and may have learned his lesson (that posting such things will get you slapped on the Internet) but of course he was exactly correct too- up shifting without the clutch is harmless provided it is done correctly and gently. A clutch goes a long way to making sloppy or careless shifting go smoothly; it can never hurt to use a clutch but it does take some care and finesse to up shift without it. I just do not recommend down shifting without the clutch as there is no way to make that really graceful from the transmission’s point of view.

Brian

Brian, et al... maybe a noob questions... I read this somewhere before but never found the answer.  How is this possible?  And why would one shift without disengaging the clutch?

   All the clutch does when shifting between gears is "unload" the transmission, which is a fancy way of saying the gears aren't mashed together by engine power. You can do the same thing with the throttle; blip the throttle "off" for a moment and it will unload the trans. Usually the rider "preloads" the shifter by putting about half-normal upwards pressure on it, and the blip of the throttle makes the shift. It's not really bad for the trans; there are riders who do it pretty much every shift, and their transmissions don't seem to break any more often. I think you'd be hard-pressed to find a racer that uses the clutch for upshifts. You can do a similar thing for downshifts, but it's not the same...downshifting without the clutch can cause problems. There are racers who do that as well, but their transmissions have to be rebuilt between races.
   As to why...faster shifts and laziness.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: roadie on October 29, 2011, 05:56:35 AM
BDF, Y0sarrian...thx makes sense now.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: maxtog on October 29, 2011, 07:22:09 AM
Brian, et al... maybe a noob questions... I read this somewhere before but never found the answer.  How is this possible?  And why would one shift without disengaging the clutch?

Oh my.  I only use the clutch about 60% of the time when shifting, and that is mostly when downshifting (clutchless downshifting is more difficult).  Matching and shifting without the clutch for upshifting is not that difficult.  Intuitively, I know when I won't be able to do it perfectly and just use the clutch.  When done properly (clutchless shifting), it  will be effortless and noiseless and it doesn't harm the transmission or clutch at all.   However, done IMPROPERLY, it can and will cause damage or accelerated wear.

Why do it?  Because it is much faster and easier...  And a little fun, too.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: TownsendsFJR1300 on October 29, 2011, 07:13:43 PM
I personally would be making an appointment and getting it there on a trailer. 

There's most likely small metal bits floating about that I wouldn't want to cause any more damage. Should a small piece of broken steel get in an oil line and is missed by the mechainic doing the final fix, problems will occur later... 

Looking at the parts fisch, it appears 4th gear rides on a bushing.  It also appears the cases split horozontally and besides pulling the engine (and flipping it upside down), the transmission can be accessed without removing the top end but just the lower crankcase assembly.   

http://www.babbittsonline.com/kawasaki-motorcycle-parts#/Kawasaki/ZG1400B9F_Concours_14_(2009)/CRANKCASE/ZG1400B9F-2009/I14I1487E14111 (http://www.babbittsonline.com/kawasaki-motorcycle-parts#/Kawasaki/ZG1400B9F_Concours_14_(2009)/CRANKCASE/ZG1400B9F-2009/I14I1487E14111)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: stevewfl on October 29, 2011, 07:14:51 PM
Incredibly interesting thread.  Warranty man will have your back if its a prob.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Pokey on October 29, 2011, 08:00:02 PM
Why I have 2 bikes.....just sayin. ;) Not running Scamsoil by chance are you?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: redbarber on October 29, 2011, 08:45:41 PM
Why I have 2 bikes.....just sayin. ;) Not running Scamsoil by chance are you?
What are you saying?  Something wrong with Scamsoil?  Say it ain't so.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Conrad on October 30, 2011, 06:17:44 AM
Here we go...

 :popcorn:
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 30, 2011, 08:36:21 AM
I personally would be making an appointment and getting it there on a trailer. 

There's most likely small metal bits floating about that I wouldn't want to cause any more damage. Should a small piece of broken steel get in an oil line and is missed by the mechainic doing the final fix, problems will occur later... 

Looking at the parts fisch, it appears 4th gear rides on a bushing.  It also appears the cases split horozontally and besides pulling the engine (and flipping it upside down), the transmission can be accessed without removing the top end but just the lower crankcase assembly.   

http://www.babbittsonline.com/kawasaki-motorcycle-parts#/Kawasaki/ZG1400B9F_Concours_14_(2009)/CRANKCASE/ZG1400B9F-2009/I14I1487E14111 (http://www.babbittsonline.com/kawasaki-motorcycle-parts#/Kawasaki/ZG1400B9F_Concours_14_(2009)/CRANKCASE/ZG1400B9F-2009/I14I1487E14111)
This tranny sure looks like a piece of work just to get to! I'd have nightmares trying to remove everything then the engine bolts, then getting the thing out of the frame!!  :yikes:

I'll hopefully be getting this thing to the dealer soon and then I'll have some more info once they get it stripped down and open. I'm waiting for my '76 KZ400 to get out of the tuning shop so I can use it "in place" of the Connie since it looks like it would be down for at least a few weeks.  :'(

I wasn't using Amsoil just in case you guys were looking to derail this into another oil thread.  ;D  :stirpot:
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Fretka on October 30, 2011, 09:41:24 AM
I'm beginning to wonder if there might be a lubrication issue having to do with the trannie on some bikes, my first gear is on it's way out as well.

Fretka
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: gPink on October 30, 2011, 11:46:29 AM
I'm beginning to wonder if there might be a lubrication issue having to do with the trannie on some bikes, my first gear is on it's way out as well.

Fretka
That wouldn't have anything to do with launch stress caused by the turbo would it? ;)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: TownsendsFJR1300 on October 30, 2011, 01:54:27 PM
Out of curiosity, has your (the Op) oil level risen since the last oil change?

 I was just reading a thread on fuel getting into the oil, diluting it and definitly raising the level by 8 plus ounces or more (up to 20%). 

If so, the diluted oil could definitly contribute to some oiling/lubrication issues. 
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on October 31, 2011, 07:25:50 AM
Out of curiosity, has your (the Op) oil level risen since the last oil change?

 I was just reading a thread on fuel getting into the oil, diluting it and definitly raising the level by 8 plus ounces or more (up to 20%). 

If so, the diluted oil could definitly contribute to some oiling/lubrication issues.
If anything I'd think I'd be losing oil gradually due to the weeping seal on the engine which I can smell and get a very slight puff of smoke every now and then on startup. I'll check the oil level later today, but I've never had that problem before with either of my C14s.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: TownsendsFJR1300 on November 04, 2011, 07:10:07 PM
Read post 15, he lost 4th gear on his 2008....... Kawasaki did repair it...

http://www.zggtr.org/index.php?topic=4310.15 (http://www.zggtr.org/index.php?topic=4310.15)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on November 07, 2011, 06:54:01 AM
Read post 15, he lost 4th gear on his 2008....... Kawasaki did repair it...

http://www.zggtr.org/index.php?topic=4310.15 (http://www.zggtr.org/index.php?topic=4310.15)
Thanks for the link!  ;)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on December 14, 2011, 08:20:22 AM
Just an update...taking it into the dealership today. So far they say it sounds like a bent shifter fork. Will cost me $400 to disassemble then HOPEFULLY if covered under warranty they will cover the rest of the job. I'm wondering why I have to pay the disassembly fee if it's a warranty problem?!
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on December 14, 2011, 08:28:45 AM
You might want to ask the dealer that question.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Jeremy Mitchell on December 14, 2011, 08:58:51 AM
Just an update...taking it into the dealership today. So far they say it sounds like a bent shifter fork. Will cost me $400 to disassemble then HOPEFULLY if covered under warranty they will cover the rest of the job. I'm wondering why I have to pay the disassembly fee if it's a warranty problem?!

Seems to me that they would have to prove that you were abusive to the bike in some way to make you come out of pocket for the tear down.  And they can't find that out until they actually get inside and see what is damaged. 
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on December 14, 2011, 09:06:58 AM
Seems to me that they would have to prove that you were abusive to the bike in some way to make you come out of pocket for the tear down.  And they can't find that out until they actually get inside and see what is damaged.
That's exactly along the lines I was thinking. The guy one the phone was trying to tell me that I must not know how to shift...I didn't even let him go there! There is no other dealership that I know of for miles around me that does warranty work so I think I'm stuck here.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: alexx45 on December 14, 2011, 09:50:08 AM
Just an update...taking it into the dealership today. So far they say it sounds like a bent shifter fork. Will cost me $400 to disassemble then HOPEFULLY if covered under warranty they will cover the rest of the job. I'm wondering why I have to pay the disassembly fee if it's a warranty problem?!
Wow I gotta say I feel for you that you are stuck with such a lousy dealer to do your work. To suggest that you pay for the disassembly just so they can look at it says to me that when they find the problem you'll be hard pressed to get them to back you for the warranty work. Good luck with your repairs.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: basmntdweller on December 14, 2011, 10:45:56 AM
Your profile says you are in the Houston area. There has to be at least a half dozen Kaw dealers to choose from in the area. I'd find another dealer.

Matt
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: alexx45 on December 14, 2011, 11:21:38 AM
Your profile says you are in the Houston area. There has to be at least a half dozen Kaw dealers to choose from in the area. I'd find another dealer.

Matt
Were you addressing me? I have a great dealer here in Pasadena, TX. I believe the OP is in FL.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: basmntdweller on December 14, 2011, 11:26:32 AM
Oops! My screw up. I meant that for the OP, I just clicked the wrong username to check location. I think I will blame it on using a phone to surf!

Matt
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: COGnosticat0r on December 14, 2011, 04:46:03 PM
I had to have 2nd gear replaced on my Red 2009 and it was totally covered under warranty, I didn't have to pay out anything.  I was in N Ga when it happened and Geico had it towed to a dealer.

Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on December 15, 2011, 06:09:14 AM
Well, dropped it off yesterday and they had a police version there getting worked on for the local PD around here. The guy told me the Honda police cruisers that Orlando has are governed down to 105 since they have a dangerous headshake at that speed. I thought that was funny and can absolutely see why they are making the upgrade to C14s. Although now I know they'll be able to hang with me if I ever take off.  >:( ;D

The bike is awaiting dissassembly now and I should be hearing from them some time next week.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: cablebandit on December 15, 2011, 06:59:47 AM
I'd pull that bike out of there.  There are other dealers around,  You may just need to travel some.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on December 15, 2011, 07:05:05 AM
I'd pull that bike out of there.  There are other dealers around,  You may just need to travel some.
While I am skeptical of the dealership, I'm wondering how they are going to be able to prove that I abused the bike enough to damage the shifting mechanism in 4th gear...at least enough to void my warranty. If the bike shows no abuse whatsoever then how would that argument stand up? I think weather they like it or not they're going to find that I've babied this bike the entire time I've owned it.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on December 15, 2011, 07:33:24 AM
I think, at this point, you should wait until the final verdict before worrying about the charges.  Let's see what happens then.  If they charge you for some of the work that you feel they shouldn't have then call the Kawi customer care number and explain the circumstances....

Kawasaki customer service number (949)-770-0400 then 1, then 5

http://www.zggtr.org/index.php?topic=93.0 (http://www.zggtr.org/index.php?topic=93.0)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on December 15, 2011, 07:35:21 AM
I think, at this point, you should wait until the final verdict before worrying about the charges.  Let's see what happens then.  If they charge you for some of the work that you feel they shouldn't have then call the Kawi customer care number and explain the circumstances....

Kawasaki customer service number (949)-770-0400 then 1, then 5

http://www.zggtr.org/index.php?topic=93.0 (http://www.zggtr.org/index.php?topic=93.0)
Thanks for the number. I'll keep it handy just in case I have to use it.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: lt1 on December 15, 2011, 09:08:21 AM
Well, dropped it off yesterday and they had a police version there getting worked on for the local PD around here. The guy told me the Honda police cruisers that Orlando has are governed down to 105 since they have a dangerous headshake at that speed. I thought that was funny and can absolutely see why they are making the upgrade to C14s. Although now I know they'll be able to hang with me if I ever take off.  >:( ;D

The bike is awaiting dissassembly now and I should be hearing from them some time next week.
FWIW, the high-speed weave on the ST's was at about 120-125mph.  Unfortunately a few officers died (IIRC) in discovering the problem.  The 105 limit was for caution's sake.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Tim on December 17, 2011, 05:52:47 PM
just ride it until the tranny explodes .  Dont give them any info they dont need , you just tell them it blew up.
  then you get a complete tranny rebuild not just a stopgap fix.

bob

I don't know about you but I would rather not have chunks of metal floating around in my engine before it gets to the filter. Remember what the 600 mile oil change looked like?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on December 22, 2011, 12:00:26 PM
Ok I just got an update from the dealership this afternoon. The #4 shifter fork was bent to hell as well as the actual transmission gears were damaged. Looks like I'm getting a new transmission! And the best part is that mother Kaw is going to cover all of it!! That extended warranty sure payed off today.

I should have the bike some time next month is what they're telling me. Now I'm just wondering how or what caused this much damage.  :o My previous '07 Connie had twice the mileage as this newer model and operated FLAWLESSLY.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Jeremy Mitchell on December 22, 2011, 12:17:53 PM
I'm glad mama Kaw is taking care of you. Hopefully it was a fluke failure and you won't have any more problems (knocks on wood).
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Tim on December 22, 2011, 04:07:28 PM
Great news. I hope I don't have to have tranny problems to try out the extended warranty.  :o
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on December 22, 2011, 05:34:40 PM
You know I really don't want to lock this thread but if you guys keep talking about trannies, I will.  This forum is for discussion of the C14, not alternate life styles.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: lather on December 22, 2011, 08:14:37 PM
I take it "Ticked-Off Trannies With Knives" is not one of your favorite movies?
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: The Pope on December 23, 2011, 02:48:02 AM
Jim ....... Are you trying to tell us something???  ???   :o 
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: VirginiaJim on December 23, 2011, 04:12:59 AM
Yes, that I like MCs.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on January 10, 2012, 08:19:19 AM
So after 1 1/2 months the bike is STILL in the shop awaiting parts which are backordered from Japan. They are waiting 2 more weeks (estimated) for 3rd and 4th gear to arrive so they can begin re-assembly.  >:(
This thing better run PERFECT when they're done with it. The mechanic told me they had to totally disassemble just about everything on the bike and it's taking up two work areas...kinda like it just exploded into thousands of parts everywhere.

I'm just hoping they can get ALL those parts back where they go.  ;)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Conrad on January 10, 2012, 09:00:08 AM
So after 1 1/2 months the bike is STILL in the shop awaiting parts which are backordered from Japan. They are waiting 2 more weeks (estimated) for 3rd and 4th gear to arrive so they can begin re-assembly.  >:(
This thing better run PERFECT when they're done with it. The mechanic told me they had to totally disassemble just about everything on the bike and it's taking up two work areas...kinda like it just exploded into thousands of parts everywhere.

I'm just hoping they can get ALL those parts back where they go.  ;)

Kawasaki builds some redundancy into these things, you won't need all those parts anyways.    ;)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: ZedHed on January 10, 2012, 05:55:18 PM
So after 1 1/2 months the bike is STILL in the shop awaiting parts which are backordered from Japan.

This thing better run PERFECT when they're done with it.

The mechanic told me they had to totally disassemble just about everything on the bike and it's taking up two work areas...kinda like it just exploded into thousands of parts everywhere.

I'm just hoping they can get ALL those parts back where they go.  ;)

What do you think those odds are?  Most shops can screw up a simple tire change, much less a complete motor left apart for weeks in a busy shop.   Sorry for the pessimism but I have been there - done that !!
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on January 11, 2012, 06:01:50 AM
What do you think those odds are?  Most shops can screw up a simple tire change, much less a complete motor left apart for weeks in a busy shop.   Sorry for the pessimism but I have been there - done that !!
I've been there too with my other connie for a simple insurance claim which ended up lasting 2 months and me having to put all the parts back on myself.  >:(

First thing I'm going to do is pull the plastic off to see how well they put this thing back together.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: chi-gpz1100 on January 13, 2012, 10:00:41 PM
Years ago, I was a field tech for compusa.  If you bought an extended warranty with onsite service, i'd be the guy to come out and fix your computer.  I dealt with desktops, servers and their mac equivalents.  The last day on the job, I get stuck with replacing a motherboard on a toshiba laptop.  Now mind you, i've never worked on a laptop before, had no service manual, and a day prior had a b!tch session with the dept manager (reason for my leaving).  So I get the machine torn apart.  Close to 3 dozen screws of various colors and sizes.  Apparently toshiba used a layered approach.   There was a very specific order in which the parts came off, and had to go back in. 

Needless to say, I had a few extra screws left over and several other pieces.  To make matters worse, the system still didn't post (turn on).  Assuming the replacement part toshiba sent out was good, the only other conclusion is possible failed cpu.  Or perhaps it was misdiagnosed.  Anyways, I put all the extra parts into a baggy and left a note for the regular laptop guy, "needs further attention".

Lets hope the guy working on OP's bike isn't in similar shoes as I was  :o
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Conrad on January 14, 2012, 04:46:35 AM
Years ago, I was a field tech for compusa.  If you bought an extended warranty with onsite service, i'd be the guy to come out and fix your computer.  I dealt with desktops, servers and their mac equivalents.  The last day on the job, I get stuck with replacing a motherboard on a toshiba laptop.  Now mind you, i've never worked on a laptop before, had no service manual, and a day prior had a b!tch session with the dept manager (reason for my leaving).  So I get the machine torn apart.  Close to 3 dozen screws of various colors and sizes.  Apparently toshiba used a layered approach.   There was a very specific order in which the parts came off, and had to go back in. 

Needless to say, I had a few extra screws left over and several other pieces.  To make matters worse, the system still didn't post (turn on).  Assuming the replacement part toshiba sent out was good, the only other conclusion is possible failed cpu.  Or perhaps it was misdiagnosed.  Anyways, I put all the extra parts into a baggy and left a note for the regular laptop guy, "needs further attention".

Lets hope the guy working on OP's bike isn't in similar shoes as I was   :o

Let's hope that he doesn't need a really large baggie. 
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on January 16, 2012, 10:47:40 AM
Let's hope that he doesn't need a really large baggie.
Lol they better not!  ::)
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on February 01, 2012, 09:03:13 AM
UPDATE....

I'm told that I should be able to pick up my sweet Connie this weekend!  :D
We'll see if they put it together right afterwards. I'm not leaving that parking lot until I check everything out and ensure it's done right.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: The Pope on February 01, 2012, 11:12:59 AM
About time! Yes check it out real good. Hope everythings better than new!
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on February 01, 2012, 11:15:21 AM
About time! Yes check it out real good. Hope everythings better than new!
It better be for the length they've had it for! I'll have to start a new thread about the exstasy of getting to ride it again after two months away.  ;D
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: ZedHed on February 02, 2012, 08:13:31 PM
UPDATE....

I'm told that I should be able to pick up my sweet Connie this weekend!  :D
We'll see if they put it together right afterwards. I'm not leaving that parking lot until I check everything out and ensure it's done right.

How you gonna do that?  You got an x-ray machine or something?  All you can do is see if they put all the bolts back.  They could have over or under-torqued things, improperly shimmed the output section, so on, so forth ad nauseam.  I just hope if they did "roach" it, that it doesn't lock up and hurt you. 

I know this all sounds very cynical,  but there are just too many ways it could go bad -- hope for the best, plan for the worst.
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: Conrad on February 03, 2012, 04:48:36 AM
How you gonna do that?  You got an x-ray machine or something?  All you can do is see if they put all the bolts back.  They could have over or under-torqued things, improperly shimmed the output section, so on, so forth ad nauseam.  I just hope if they did "roach" it, that it doesn't lock up and hurt you. 

I know this all sounds very cynical,  but there are just too many ways it could go bad -- hope for the best, plan for the worst.

That's the spirit!    :o
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on February 03, 2012, 10:19:41 AM
Well....I'll bet the header nuts won't be loose!  ;D
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: mcclaskeyj on February 13, 2012, 12:38:59 PM
Ok so I FINALLY got my Connie back from the dealership after a couple months. I went over as much as I could see and get to from the plastic panels and such and so far everything looks just like it was when I dropped it off.
I found the glovebox screw wasn't screwed in all the way and would've fallen out eventually but everything else looked good.

I took it to Battle Assembly this weekend and it performed flawlessly. They fixed the PCV grounding issue I had and it runs perfect. I need a new front tire soon. I just forgot how powerful that engine is after not driving it for a couple months. I'm so used to cracking the throttle wide open like the dual sport bike I've been riding in it's place...boy was that a suprise for me when I opened it in 1st like that!  :yikes:

Connie, how I've missed you girl!  ;D
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: 556ALPHA on February 13, 2012, 12:57:04 PM
Sounds like things worked out in the end, glad ya have it back on the road!
Title: Re: 16k+ Miles and Transmission Damage?!
Post by: ZG on February 13, 2012, 02:07:39 PM
Congrats MC, glad to hear you've got her back on the road!  :)