There is a thread in the COG forum someone with same issue, no parts, no contact.
I am in same boat, money pulled via PayPal no parts delivered, cannot make contact after multiple e-mails.
Started a dispute with PayPal, of course AST has not responded to that yet as well.
Should have tied this order to my credit card in PayPal, credit card people will just pull the charge back.
PayPal allows way to long for the seller to respond to the dispute.
Hope this works out well for all of us.
To the point I do not want the parts, just want to cancel order and a refund, do not want to do business with AST.
IMO
Alan