Advanced Sport Touring

[martin_14]

Understood, when I order farkles I want my NOW!

Here, does 10 half naked girls  make it any better?

I cliked on it without even reading the post... but I already forgot what this thread was about, so everything's fine... 

[rush2112]

Understood, when I order farkles I want my NOW!

Here, does 10 half naked girls  make it any better?

I'm feeling better now, thanks! 

Now what were y'all talking about again?...

[Tenderloin694]

This is by far one of the worst purchases I have made from a company. I have received one reply giving excuses about a supplier unable to give parts to them to forward to me. Since then. I have heard crickets from this business. I am now demanding an ETA of parts or a full refund. They sure were quick to take money without sending parts. I would never recommend this company to another Connie owner

[maxtog]

They sure were quick to take money without sending parts.

If that is what they did, it really goes beyond reasonable.  One should never be charged before an order is shipped.  That is just standard business practice!

[Gumby]

I am really surprised to hear that.

[lablank]

I am really surprised to hear that.

Moi aussi!!

[Rocket Therapy]

sure takes my mind off of it     what were we talking about???

[Tenderloin694]

I ordered the dual helmet locks, Leather grips and 2 inch pullback risers. This matter appears to be resolved. I've been given an e-mail from them stating that the order was shipped. Exactly 1 month after placing the order. It was shipped USPS priority mail. Now lets see if I receive it. They sent me a tracking number to follow it.

I hate bad mouthing anyone or business. But if communication was set. Communicating makes a world of difference to most folks. If the order was going to be late and I got several calls saying as such. I would have never complained. I was in no hurry to receive these parts. But when you charge me. Then leave me in the dark. I'm bound to get upset. Not good customer service IMO!!!

[tjung]

If you paid with a credit card, then "Goods Never Received" is a valid reason to dispute the charges, and one of the primary protections that your card offers.  My CC company lets me do it by simply checking a box on their website.  If only used it once, but it's good to know that you are protected.

Sounds like you have given them a reasonable amount of time to settle the issue already.  If you are feeling generous, email them and let them know they have one week to issue your refund.  If the week goes by too slow, pull that picture up for a few minutes when you get antsy!   

[Tenderloin694]

Yet another excuse. The shipping label was destroyed by the US Postal Service. He had to return to the Post Office and make a new shipping label with my address 

Will this ever end?

[Tenderloin694]

And the story concludes. I received the parts today. One and last time I ever do business with them!

[Rob]

Old post but thought i should say i have recently made 2 flawless purchases through the advanced sport touring web sight. 1 was the electirc connectors and pins for the brake wire (added some additional brake lights and didnt want to cut into factory wires so i ran my own wire extention using theyre connectors and pins). Second purchase was the 2inch pull back risers seems great so far. Both were delivered to my house 2 days after pirchase, no problems 👍👍👍

[tweeter55]

Thanks for the update. You may have gotten lucky.
Oh...and by the way...A BIG WELCOME      to the forum, Rob!!!