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Author Topic: 10' Windscreen Issue & Warranty (updated)  (Read 3764 times)

Offline stewart

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10' Windscreen Issue & Warranty (updated)
« on: July 21, 2012, 03:00:54 PM »
Dropped of my 2010 today to the dealer with a windscreen problem. I noticed a lot of movement the other day abd it looks like something is broken on the left hand arm. On initial glance something is worn or broken. They have it for 2 weeks since I'm traveling and I'll report back.
« Last Edit: August 10, 2012, 08:45:54 AM by stewart »
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Stewart
2010 Concours14
COG 9380

Offline RBX QB

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Re: 10' Windscreen Issue & Warranty
« Reply #1 on: July 21, 2012, 04:08:38 PM »
Flesh out some info for the rest of the class:

- mileage?
- stock screen? aftermarket (which one)?


Let us know how this progresses, in case there is something we can keep an eye on with our bikes.

Hope the warranty takes care of it for you.

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Offline McJunkie

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Re: 10' Windscreen Issue & Warranty
« Reply #2 on: July 21, 2012, 05:26:21 PM »
It's not unheard of to have the windscreen mount to break. A few people with aftermarket screens have had this happen.
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Offline COGnosticat0r

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Re: 10' Windscreen Issue & Warranty
« Reply #3 on: July 21, 2012, 05:48:17 PM »
Them 10' windscreens put a lot of pressure on the mounts   :yikes:  Sorry too much wine tonight   ;D
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Offline RBX QB

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Re: 10' Windscreen Issue & Warranty
« Reply #4 on: July 21, 2012, 06:33:11 PM »
I've read about the center mounts breaking, but this sounds like a side rail, so I'd like to know more.
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Offline VirginiaJim

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Re: 10' Windscreen Issue & Warranty
« Reply #5 on: July 21, 2012, 08:13:09 PM »
Quote from: COGnosticat0r on July 21, 2012, 05:48:17 PM
Them 10' windscreens put a lot of pressure on the mounts   :yikes:  Sorry too much wine tonight   ;D

You're right.  I don't think I've seen one of those.  Gas mileage must be terrible.
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Offline stewart

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Re: 10' Windscreen Issue & Warranty
« Reply #6 on: July 21, 2012, 11:34:22 PM »
Lol 10 Foot....just noticed it.
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Stewart
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Offline stewart

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Re: 10' Windscreen Issue & Warranty
« Reply #7 on: July 31, 2012, 02:39:59 PM »
Spoke to the dealer and he's ordered the part to fix it under warranty. He said the casting was cracked, how that happened we have no idea. Apparantly the whole assembly is one part so it can't be fixed only replaced. He also said there have been three revisions of the part and he doesn't know if that means they've had problems with it.

Oh and he's going to do the rear break recall while he has it as well, just needs to confirm and order parts.
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Stewart
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COG 9380

Offline VirginiaJim

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Re: 10' Windscreen Issue & Warranty
« Reply #8 on: July 31, 2012, 02:51:43 PM »
You know, all this is Kwak's fault.  They made the bike too fast.  Put's too much pressure on the windshield.
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Offline DenverC-14

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Re: 10' Windscreen Issue & Warranty
« Reply #9 on: July 31, 2012, 04:00:27 PM »
Quote from: VirginiaJim on July 31, 2012, 02:51:43 PM
You know, all this is Kwak's fault.  They made the bike too fast.  Put's too much pressure on the windshield.
:rotflmao:
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Offline stewart

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Re: 10' Windscreen Issue & Warranty (updated)
« Reply #10 on: August 10, 2012, 08:46:22 AM »
Picked up the bike today. They replaced the entire windscreen mechanism under warranty, its a $600 part. The left black arm which the winds bolts to was cracked at its base, its was a very clean break.

They asked if I'd dropped the bike, which I have, but the windscreen was never touch.

They did say the part has been revised 3 times, but no previous reports of it cracking.....so who knows.

Otherwise, the bike has been rock solid.
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Stewart
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