I always had issues with them in Va., the problem they have is the commercials might be pushed by local or alternate carriers, and they are not compatable with the format. Other issues require frequent re boots on the reciever, and even other issues stem from the plug in phone line. It was really annoying, especially when I was paying a premium for the "Sunday ticket" football broadcasts.... call and complain. It never helps, but after being on hold for 45 minutes to get some one to tell you to try all the fixes, you can drink enough that you just don't care anymore... we have cable in Ohio, and other than reboot issues, it gives us surround.. but somtimes it isn't synched to the broadcast, so it sounds like you are in an empty concert hall, with echos...mehhh