I am aware that there are many threads out there that cover seat choices, however I wanted to share my experience with Seth and it deserved its own posting. The week that I bought my C14, I arrived at home with 2200 miles on the clock and a sore butt. I couldnt wait to upgrade this seat. So I contacted Seth Laam and he indicated that he could schedule me in. So I promptly sent my seat out to him. After a second phone conversation with him, he knew what needed to be done to make my butt comfy and get my feet firmly on the ground. From the time I sent it in, to the time it was back on my bike was 15 days. A majority of this was shipping time. So his turn-around was fast!
I then rode another 3000 miles on this new seat. It looks awesome and sure did fit my body much better. I will admit though that I wasnt 100% comfortable and still would get sore after a few hours of riding. But nothing like I did with the stock seat.
A couple of weeks ago, I contacted Seth again, and he told me to send the seat back and he would make some adjustments. After he received the seat, he called me and we went over what I was hoping to correct. The next day, he called again to discuss the changes that he was able to do and also for my return shipping address. I inquired on how much I owed him, he told me that there was a comfort guarantee with the initial purchase and that the modifications were covered for free. I then said that I at least wanted to pay him for what he would spend to ship this big box back to Florida. This man would NOT take any money form me for the requested modifications. I was very impressed with how he conducted himself and I feel that he deserves mine/our business.
I wanted to share the wonderful experience that I have had with Seth Laam and the top quality product that he produces. A+ in my book!!!
