Author Topic: NHTSA Recall Notice [rear brake] (Read 61287 times)

MrPepsi · « **Reply #60 on:** August 05, 2012, 09:08:31 AM »

The problem is, many dealers have been burned so they set new policies. Offer to pay for the part to prove you're coming back. Then they just reimburse you when the work is complete.

gPink · « **Reply #61 on:** August 05, 2012, 09:59:37 AM »

The dealer I talked to is 60 miles away. All they needed was the vin# to order the part. They had 2 new twelves and a used ten on the floor they were getting ready to do. They said they will oder the part and install it while I wait when I'm ready. Also said if if they didn't have it on hand they would take it of the floor. Can't beat that.

seajay · « **Reply #62 on:** August 05, 2012, 11:12:37 AM »

My dealer didn't even ask for the VIN, just took my name and number and said they'll call to schedule the appt when the parts arrive.

Pokey · « **Reply #63 on:** August 05, 2012, 03:34:14 PM »

Stupid ass dealers, gets really old when they all are not on the same page.

I got the letter yesterday, and I can just hear my dealer say "we need for you to leave it here", then I say "not gonna happen, just order the stupid part".

Conrad · « **Reply #64 on:** August 07, 2012, 04:46:05 AM »

Got an e-mail from my dealer's tech last night, the recall parts for bike are in.

556ALPHA · « **Reply #65 on:** August 07, 2012, 11:00:40 AM »

I went to the dealer and they wanted to hold my bike hostage for an UNDETERMINED amount of time and will not order the part until they have my bike. They even lied and said they had one on hand when I spoke to them via phone to schedule the work. I suppose they just wanted to suck me into the dealer. AND he gave me the BS safety spill about taking the bike hostage, Kawa has known about this for years. wtf?

Conrad · « **Reply #66 on:** August 07, 2012, 11:32:53 AM »

Quote from: 556ALPHA on August 07, 2012, 11:00:40 AM

I went to the dealer and they wanted to hold my bike hostage for an UNDETERMINED amount of time and will not order the part until they have my bike. They even lied and said they had one on hand when I spoke to them via phone to schedule the work. I suppose they just wanted to suck me into the dealer. AND he gave me the BS safety spill about taking the bike hostage, Kawa has known about this for years. wtf?

Wow, that's a total load of crap!

I'll ask my tech about this and see what he has to say when I go in to have mine done.

Mugsy19 · « **Reply #67 on:** August 07, 2012, 08:56:53 PM »

My dealer called me, advised me of the recall, said parts will be in with in 2 days. Made an appointment for this Friday. Should be in and out within 30 min.

MrPepsi · « **Reply #68 on:** August 07, 2012, 10:15:24 PM »

Went by a new dealer today, and they took my info. They are ordering the part and will call me when it arrives.

ugocon · « **Reply #69 on:** August 08, 2012, 05:22:36 AM »

I'm in Belgium today and while in a meeting I received an alarming SMS from Kawasaki communicating to contact immediately my dealer.
I contacted him and he confirmed the rear brake problem.
They ordered the new piece and they plan to contact me for the substituction by the end of August, because they, like me

, are leaving for holidays next Saturday!

Anyway they recommended me not to rely much on the rear brake and just to pay attention, using mostly the front brake.

At least they cheer you up!

Barry · « **Reply #70 on:** August 08, 2012, 07:14:24 AM »

Sorry if someone else answered the question already... I am a 2nd owner and I got the recall notice.

Barry

Conrad · « **Reply #71 on:** August 08, 2012, 08:16:01 AM »

I have an appointment on Monday morn to have my recall done. My dealer said that while I was there waiting for the work to be completed that I might as well take a '12 for a test ride.

OCK913 · « **Reply #72 on:** August 08, 2012, 03:51:59 PM »

My dealer ordered my parts last week and called me today to let me know they were in. I am dropping it off Friday morning and he said he would have it back to me that same afternoon.

Sea Level · « **Reply #73 on:** August 08, 2012, 06:38:23 PM »

I wonder why my 2011 would NOT be on the recall list? What is different about it? No notice from Mama Kaw and "No Recalls" when I plug the VIN into their web site.

gPink · « **Reply #74 on:** August 08, 2012, 07:24:33 PM »

Have you physically compared the part on your bike to the pdf pictures posted earlier in this thread?

OCK913 · « **Reply #75 on:** August 10, 2012, 01:59:23 PM »

I took the bike in this morning for the recall repair.I dropped it off at 9am and they called me at 10:30 to say it was ready. I picked it up rode home. The brakes still work so I am happy.

gildaguz · « **Reply #76 on:** August 11, 2012, 10:52:29 AM »

Old recall at the top and new one at the bottom

556ALPHA · « **Reply #77 on:** August 11, 2012, 11:14:21 AM »

I was at my dealer when they opened at 9 and was gone by 930. Cant tell but did they change the threaded rod as well?

gildaguz · « **Reply #78 on:** August 11, 2012, 11:31:35 AM »

Quote from: 556ALPHA on August 11, 2012, 11:14:21 AM

I was at my dealer when they opened at 9 and was gone by 930. Cant tell but did they change the threaded rod as well?

No, only the end

556ALPHA · « **Reply #79 on:** August 11, 2012, 01:05:06 PM »

Thanks, I was wondering because I had shortened mine for Murph's lowered pegs and was concerned. Guess they had no issues installing the new hardware.

News:

Author Topic: NHTSA Recall Notice [rear brake] (Read 61287 times)