I said "Plus, it was/is massively misunderstood by dealers."
Your typical Kawasaki dealer almost never has a C14 in stock or on the floor. This has been true for a long time. They probably can't even pronounce it correctly. The sales teams seem to be clueless as to how powerful the bike is or what role it plays. They don't hardly even know how to start it, much less the difference between the active and passive fob.
Go in and ask a sales person what the advantages of the Concours are and see what you get. Will they tell you it has a longer wheelbase for smoother ride? Do they know how it is tuned or that it has variable valves? Will they understand what it means to have shaft drive? Will they let you know about its reliability, rider position, fuel economy (which is quite good for such a large bike)? Will they tout the warranty length and coverage and that it can be extended cheaply to 9 years? Or will they just steer you to something else?
That is the kind of stuff I mean. It is certainly true for my two local dealers, and I have heard such stories about others. I am not saying ALL dealers are like that, but I bet it is pretty common.
In fairness, the warranty is not cheap to extend to 9 years through most dealers. It is cheap to extend through the one we use here, but a dealer you buy the bike from won't tout that as a selling point.
The dealer I bought mine from knew a lot about it, of course that was back in 2010, and they had more than one on the floor. I knew the salesman well, he was our suspension guy when I helped run the dealership under the old ownership. He started telling me about the fob and the security system related to it, and I quickly told him that was not a positive to me, and that I was looking at the Concours despite the downside, in my opinion, of the KIPASS system. He also was very knowledgeable about the shaft drive and the Tetra-Lever system.
There are knowledgeable dealers out there. At the same time, most dealers carry multiple lines, each consisting of different categories within each line, off-road, scooter, ATV/utility, street, and personal watercraft, and multiple models within each category. It is not easy for a person to be fully conversant with all models, though they try, and many are very knowledgeable about most of the products they sell. It is not easy though.
I have experienced the same with may different bikes at different dealerships though, some know their stuff, and some don't, it isn't exclusive to the Concours, or Kawasaki dealers.