I did TONS of research on the bike before I bought it, I even took a "test drive" (and by that, the dealership took me around the block at speeds under 40mph, barely 2nd gear needed...so not a good test), i read every single professional review on the bike i could find, multiple posts here, complaint report aggregators and the like. I was convinced that with the Zteve foam blockers, the flaws that Kawi fixed in 2010 were not going to be an issue. Never once did i come across any information that said people were getting burned by the area just below the gas tank, wouldn't have given a second thought to buying the Sprint ST that i was considering as well had I run across information about burning.
So i buy the bike, finally get some quality saddle time and then i get burned. Never once was this an issue i'd heard of before i bought the bike.